At a Glance
- Tasks: Ensure customer satisfaction by handling complaints and driving quality improvements.
- Company: Join Nexperia, a leading global semiconductor manufacturer in Manchester.
- Benefits: Competitive salary, bonus, generous leave, and professional development opportunities.
- Other info: Diverse and inclusive workplace with a commitment to sustainability.
- Why this job: Make a real impact in a dynamic industry while growing your career.
- Qualifications: Degree in Electrical Engineering or related field with 3 years of experience.
The predicted salary is between 36000 - 44000 £ per year.
At Nexperia Manchester, we are looking for a Product Quality Engineer to join our Quality team. We offer you huge scope to develop and make a real impact on a global semiconductor manufacturer producing over 100 billion devices every year.
Please note this role is located in Manchester, UK, and we are NOT able to offer visa sponsorship now, or in the future, for this position.
What you will do
This role is critical to ensure the timely handling of customer complaints. It safeguards customer satisfaction and trust and acts as the key interface between product group quality, the customer and other functions. By driving root cause analysis, corrective actions and cross functional alignments, the role contributes to the long term improvement of the company and protects our reputation in the market.
Duties will include:
- Taking ownership of complaint handling for your assigned product group and support customer requests
- Driving structured problem-solving activities (e.g. 8D), including root cause analysis, definition of containment actions, and implementation of sustainable corrective measures
- Monitoring and following up on quality improvement actions with internal and external stakeholders
- Documenting, analysing and evaluating quality data using relevant tools with respect to reliability, yield, FMEA and customer requests
- Supporting and contributing to product qualification activities for our products
- Ensuring the implementation and adherence of quality procedures and standards (Nexperia, AEC, and customer-specific) in both operational and project-related activities
What you will need
Essential
- Bachelor’s or Master’s degree in Electrical Engineering, Physics, or a related field combined with at least 3 years of experience in a similar role
- Solid understanding of semiconductor devices and applications
- Knowledge of quality and reliability standards (e.g. AEC-Q101) and structured problem-solving methodologies (e.g. 8D, Ishikawa, 5 Why)
- Familiarity with measurement methods and equipment as well as device testing environments
- Good communication and presentation skills, with the ability to coordinate across functions and cultures
- Fluent English skills (written and spoken)
- Willingness to travel occasionally
Beneficial
- Experience in wafer fab and assembly processes
- Working experience with Small Signal MOSFETs
- Experience with data analysis and statistical methods (e.g. Weibull analysis)
- German language skills
Interview process
- Stage 1: Recruiter Review
- Stage 2: 30‑minute Technical Interview
- Stage 3: 60‑minute Competency Interview
Your benefits will include
- Remuneration & Reward – Competitive salary, Bonus up to 6%, excellent contributory pension scheme of up to 9%, recognition rewards scheme, EV salary sacrifice scheme, income protection, 12 x salary life assurance policy.
- Health & Wellbeing – 33 days annual leave, flexible benefits scheme, enhanced parental leave, on-site medical centre, enhanced sick pay, subsidised canteen, employee assistance programme, retail & entertainment discounts, a variety of sports & social clubs.
- Professional Development – Possibility for funded academic support up to PhD level, employee goal setting and development plans, huge growth potential both internally and globally within the business, via both management and technical pathways.
- Corporate Social Responsibility & Sustainability – A global commitment to becoming carbon neutral by 2035, working with suppliers who embrace and comply with the Nexperia Supplier Code of Conduct, paid time off for every employee to support charitable work up to 4 times per year.
- Diversity, Equity, and Inclusion – Corporate members of Neurodiversity in Business and a Disability Confident Employer. Dedicated Employee Resource Groups for Neuroinclusion, the LGBTQ+ community, and Women in Nexperia, with a commitment to increase women in management positions to 30% by 2030.
Nexperia is committed to increasing women in management positions to 30% by 2030.
Product Quality Engineer in Manchester employer: Nexperia
Nexperia is an exceptional employer that fosters a dynamic and energetic work culture, where innovation and collaboration are at the forefront. With a strong commitment to employee growth and development, we offer numerous opportunities for advancement within our global GaN team, allowing you to make a meaningful impact in the semiconductor industry. Join us in a supportive environment that rewards passion and dedication, and be part of a company that values your contributions as we shape the future of power discretes together.
StudySmarter Expert Advice🤫
We think this is how you could land Product Quality Engineer in Manchester
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Nexperia, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Product Quality Engineer in Manchester
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Nexperia specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Nexperia
✨Know Your Manufacturing Processes
Before you walk into the interview with Nexperia, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Nexperia value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
