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- Tasks: Deliver engaging training sessions and support users in mastering Slingshot systems.
- Company: Join a dynamic team at our Aberdeen headquarters, focused on digital innovation.
- Benefits: Enjoy a full-time role with opportunities for travel and professional growth.
- Why this job: Make a real impact by empowering users and enhancing their tech skills.
- Qualifications: Experience in technical training and strong communication skills are essential.
- Other info: Flexible working environment with a focus on collaboration and user engagement.
The predicted salary is between 36000 - 60000 £ per year.
Job Purpose:
This is a permanent role based at our offices in Aberdeen. To deliver effective training and support for Slingshot users through one-to-one sessions, small group classroom training, and in-field engagement. The Trainer will play a key role in enabling users to confidently use Slingshot systems, while also identifying and addressing pinch points and emerging needs across the business.
Key Responsibilities:
- Deliver in-person training to individuals and small groups across the organisation.
- Design and adapt training materials to suit different user needs and learning styles.
- Assist in the creation and maintenance of user guides and training documentation.
- Engage with teams across the business to understand operational challenges and provide tailored support.
- Act as a field resource to observe usage, identify issues, and offer real-time guidance.
- Support users during system rollouts and updates, including User Acceptance Testing phases.
- Provide feedback to the Digital & IT team on recurring issues or opportunities for system improvement.
Skills & Qualifications:
Essential:
- Experience delivering training in a technical or software environment.
- Strong interpersonal and communication skills.
- Ability to simplify complex concepts for non-technical audiences.
- Proficiency in preparing training materials and documentation.
- Comfortable working independently and in collaboration with technical teams.
Desirable:
- Familiarity with enterprise systems.
- Experience in field support or user engagement roles.
- Understanding of SQL or basic database concepts.
Key Competencies:
- Empathy and patience in user interactions.
- Strong problem-solving and analytical skills.
- Adaptability to different learning environments and user needs.
- Confidence in presenting and facilitating sessions.
- Attention to detail and commitment to quality.
Work Environment/Conditions:
- Office: Corporate headquarters, Albyn Place.
- On-site engagement across business locations in Aberdeen including Dyce, Nord Centre, St Magnus House
- Travel to other UK business locations including Hull
- Full-Time: 37.5-hours per week.
Disclaimer:
The duties and responsibilities outlined in this job description are intended to provide an overview of the general nature and level of work performed by employees within this role. It is not an exhaustive list of all responsibilities, duties, and skills required. The role holder may be required to perform other duties as assigned, which are not listed here but are necessary to meet the business needs of the company.
Trainer - Digital and IT employer: nexos
Contact Detail:
nexos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer - Digital and IT
✨Tip Number 1
Familiarise yourself with Slingshot systems before your interview. Understanding the software will not only help you answer questions more effectively but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous training experiences, especially in technical environments. Be ready to share specific examples of how you've adapted your training style to meet different user needs, as this aligns closely with the job requirements.
✨Tip Number 3
Showcase your interpersonal skills during the interview. Engage with your interviewers by asking insightful questions about their current training challenges and how you can contribute to solving them, which will highlight your problem-solving abilities.
✨Tip Number 4
Demonstrate your adaptability by discussing how you've handled diverse learning environments in the past. This could include examples of tailoring training materials for different audiences or adjusting your approach based on real-time feedback.
We think you need these skills to ace Trainer - Digital and IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivering training, especially in technical or software environments. Emphasise your communication skills and ability to simplify complex concepts.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about training and how your skills align with the role. Mention specific examples of how you've adapted training materials to suit different learning styles.
Showcase Relevant Skills: Highlight your problem-solving abilities and adaptability in your application. Provide examples of how you've engaged with users to identify challenges and offer tailored support.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that your documents are clear, concise, and free from typos, as attention to detail is crucial for this role.
How to prepare for a job interview at nexos
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in delivering training, especially in technical or software environments. Highlight specific examples where you successfully adapted your training style to meet different user needs.
✨Demonstrate Communication Skills
Since strong interpersonal and communication skills are essential for this role, practice explaining complex concepts in simple terms. You might even want to prepare a brief demonstration of how you would train someone on a specific feature of the Slingshot system.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of scenarios where you've had to identify user challenges and provide tailored support, and be ready to share how you approached those situations.
✨Engage with the Company’s Values
Research the company culture and values, particularly around user engagement and support. During the interview, express how your personal values align with theirs, especially regarding empathy and patience in user interactions.
