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- Tasks: Lead business requirements discovery and design customer journeys for Voice AI projects.
- Company: Dynamic tech company in London with a hybrid work culture.
- Benefits: Competitive contract rates, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of Voice AI while collaborating with diverse teams.
- Qualifications: 7-10 years of experience in business analysis and stakeholder engagement.
- Other info: Join a fast-paced environment with exciting projects and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
Location: London, UK (Hybrid, 3 days onsite)
Duration: 6-12+ Months Inside IR35 Contract
Required Skills:
- Likely to have 7-10 years of experience.
- Working to the DVE & Voice AI Product Owner – lead on business requirements discovery, support the definition and design of the customer and colleague journeys, and elaborate detailed requirements to enable technical delivery.
- Plan, run, and drive engagement with a diverse range of stakeholders across relevant business and technical areas to capture high-level requirements and support the detailed documentation of journeys.
- Drive the discovery, elaboration, and prioritisation of features to shape the backlog, working in close collaboration with Product, Service Design, and Tech Design teams.
- In collaboration with Service Design colleagues, understand and articulate the implications of strategic choices and design decisions across the entire end-to-end customer or colleague journey, including any potential impact on current operations.
- Engage closely with Solution Design resources from Digital and Networks teams as needed, providing the required level of detail to enable high-level, and subsequently detailed, estimates of development effort.
- Facilitate workshops and discussions to refine and prioritise the migration backlog, ensuring alignment with strategic objectives and technical feasibility.
- Support to drive alignment across technical, architecture, product and experience requirements.
Senior Business Analyst for DVE & Voice AI Workstream employer: Nexify Infosystems
Contact Detail:
Nexify Infosystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst for DVE & Voice AI Workstream
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with DVE and Voice AI. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s projects related to DVE and Voice AI. Show us you know your stuff and can contribute to the customer and colleague journeys they’re working on.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We love seeing proactive candidates who are eager to join our team and help shape the future of Voice AI.
✨Tip Number 4
Practice your storytelling skills. When discussing your experience, focus on how you’ve driven engagement with stakeholders and shaped backlogs in previous roles. We want to hear how you can make an impact!
We think you need these skills to ace Senior Business Analyst for DVE & Voice AI Workstream
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with DVE and Voice AI, and showcase how you've driven engagement with stakeholders in previous roles. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with the job description. We love seeing candidates who can articulate their journey and vision for the future.
Showcase Your Collaboration Skills: Since this role involves working closely with various teams, make sure to highlight your collaboration skills. Share examples of how you've successfully worked with Product, Service Design, and Tech Design teams in the past. We value teamwork at StudySmarter!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Nexify Infosystems
✨Know Your Stuff
Make sure you brush up on your knowledge of DVE and Voice AI. Understand the latest trends and technologies in these areas, as well as how they relate to business analysis. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Stakeholder Engagement is Key
Prepare examples of how you've successfully engaged with diverse stakeholders in the past. Think about specific situations where you captured high-level requirements or facilitated workshops. Being able to articulate your experience in this area will show that you can drive engagement effectively.
✨Be Ready to Discuss Customer Journeys
Since the role involves defining customer and colleague journeys, be prepared to discuss your approach to mapping these out. Bring examples of how you've previously documented journeys and the impact your work had on the overall user experience. This will highlight your ability to think strategically.
✨Collaboration is Crucial
This position requires close collaboration with various teams. Be ready to talk about how you've worked with product, service design, and tech design teams in the past. Share specific instances where your collaborative efforts led to successful outcomes, showcasing your teamwork skills.
