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- Tasks: Lead business requirements discovery and design customer journeys for Voice AI projects.
- Company: Dynamic tech company in London with a hybrid work culture.
- Benefits: Competitive contract rates, flexible working, and opportunities for professional growth.
- Why this job: Shape innovative Voice AI solutions and collaborate with diverse teams.
- Qualifications: 7-10 years of experience in business analysis and stakeholder engagement.
- Other info: Join a fast-paced environment with exciting projects and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
Location: London, UK (Hybrid, 3 days onsite)
Duration: 6-12+ Months Inside IR35 Contract
Required Skills:
- Likely to have 7-10 years of experience.
- Working to the DVE & Voice AI Product Owner – lead on business requirements discovery, support the definition and design of the customer and colleague journeys, and elaborate detailed requirements to enable technical delivery.
- Plan, run, and drive engagement with a diverse range of stakeholders across relevant business and technical areas to capture high-level requirements and support the detailed documentation of journeys.
- Drive the discovery, elaboration, and prioritisation of features to shape the backlog, working in close collaboration with Product, Service Design, and Tech Design teams.
- In collaboration with Service Design colleagues, understand and articulate the implications of strategic choices and design decisions across the entire end-to-end customer or colleague journey, including any potential impact on current operations.
- Engage closely with Solution Design resources from Digital and Networks teams as needed, providing the required level of detail to enable high-level, and subsequently detailed, estimates of development effort.
- Facilitate workshops and discussions to refine and prioritise the migration backlog, ensuring alignment with strategic objectives and technical feasibility.
- Support to drive alignment across technical, architecture, product and experience requirements.
Senior Business Analyst for DVE & Voice AI Workstream in London employer: Nexify Infosystems
Contact Detail:
Nexify Infosystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Analyst for DVE & Voice AI Workstream in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with DVE and Voice AI. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by diving deep into the company’s projects and values. Show us you understand their goals and how your experience aligns with the DVE & Voice AI Workstream. Tailor your examples to highlight relevant skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Senior Business Analyst for DVE & Voice AI Workstream in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Business Analyst role. Highlight your experience with DVE and Voice AI, and showcase how you've driven engagement with stakeholders in previous roles. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don't forget to mention your experience in defining customer journeys and working with cross-functional teams.
Showcase Your Stakeholder Engagement Skills: In your application, be sure to highlight specific examples of how you've successfully engaged with diverse stakeholders. We love seeing how you've captured high-level requirements and facilitated discussions to drive alignment across teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Nexify Infosystems
✨Know Your Stuff
Make sure you brush up on your knowledge of DVE and Voice AI. Understand the latest trends and technologies in these areas, as well as how they relate to business analysis. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Stakeholder Engagement is Key
Prepare examples of how you've successfully engaged with diverse stakeholders in the past. Think about specific situations where you captured high-level requirements or facilitated workshops. Being able to articulate your experience in this area will show that you can drive engagement effectively.
✨Be Ready to Discuss Customer Journeys
Since the role involves defining customer and colleague journeys, be prepared to discuss your approach to mapping these out. Bring examples of how you've previously documented journeys and the impact of strategic choices on operations. This will highlight your analytical skills and attention to detail.
✨Collaboration is Crucial
This position requires close collaboration with various teams. Be ready to talk about how you've worked with product, service design, and tech design teams in the past. Share specific instances where your collaborative efforts led to successful outcomes, showcasing your ability to align technical and business requirements.
