Nexian is seeking an experienced MSP Service Delivery Manager to own and scale our Managed Services operation from Aston Cross, Birmingham. You will lead service desk, escalation, and centralised services while partnering with the CTO to mature operational capability.
You’ll shape a proactive, customer-focused service, develop people, and drive continual service improvement across Microsoft Cloud, cybersecurity, and digital transformation initiatives.
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MSP Service Delivery Lead — Own & Elevate Operations in Birmingham employer: nexian
Nexian is an exceptional employer located in Birmingham, offering a dynamic work culture that prioritises employee development and customer satisfaction. As an MSP Service Delivery Leader, you will have the opportunity to shape a proactive service operation while benefiting from a supportive environment that encourages growth and innovation. With a focus on collaboration and excellence, Nexian provides a rewarding career path for those looking to make a meaningful impact in managed services.
