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- Tasks: Provide 24/7 network support and ensure infrastructure availability at military treatment facilities.
- Company: Join NexGen Data Systems, a leader in tech solutions for the Department of Defense.
- Benefits: Enjoy 100% medical coverage, 401(k) match, and generous PTO.
- Other info: Dynamic work environment with opportunities for growth and learning.
- Why this job: Make a difference in critical operations while advancing your tech career.
- Qualifications: Active DoD Secret clearance and relevant certifications required.
The predicted salary is between 35000 - 45000 £ per year.
NexGen Data Systems is seeking a Network Specialist to provide daily on-site network operations support at assigned MTF location, ensuring network infrastructure availability, resolving Tier 0 incidents, and serving as primary 24/7 point of contact for network-related issues. The scope of this project is to provide LAN/WLAN network sustainment and operations services to the MHS MTFs and related activities, including DHA headquarters and training locations, inside the continental United States. This includes functions such as network performance measurement and monitoring, assistance with network design and development, and customer service in the form of trouble tracking and troubleshooting.
Federal contracting environment supporting Defense Health Agency operations:
- Large-scale enterprise network serving 137 MTFs, 500+ GSUs, and 179,000 users
- 24/7 mission-critical operations requiring high availability
- Multi-region support (CONUS, Pacific, Europe as applicable)
- On-call rotation responsibilities for emergency support
Roles & Responsibilities:
- Serve as primary on-site 24/7 network support contact for assigned MTF
- Perform daily network infrastructure operations and maintenance activities
- Install, configure, and maintain routers, switches, wireless access points, and controllers
- Create and manage VLANs in accordance with DHA Zone Architecture Requirements
- Troubleshoot network connectivity issues and coordinate with GSC for escalations
- Install, test, terminate, and certify network cabling (material provided by Government)
- Perform device configuration and firmware updates per DHA standards
- Support network monitoring via SolarWinds NPM and ensure 100% device compliance
- Conduct monthly hardware inventory validations for Asset Management (CDRL A010)
- Respond to and resolve Tier 0 trouble tickets without GSC escalation
- Coordinate with site staff on network-related activities and service impacts
- Support DHA Infrastructure Modernization hardware refresh initiatives
- Participate in on-call rotation for after-hours support at assigned site
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements Desired/Required Skills:
- Active Department of Defense Secret level security clearance required.
- DoD Approved 8570 / 8140 OS and Cybersecurity certifications required.
- REQUIRED: Security+ and Cisco Certified Network Associate (CCNA) or equivalent (i.e., BCNE for Brocade, etc.).
- 2-3 years network support or IT infrastructure experience
- Bachelor's degree in technical discipline and 2 years OR Technical/Vocational certification and 3 years
- Proficient in TCP/IP, HTTP, HTTPS, DNS, DHCP, and basic routing protocols
- Working knowledge of Cisco, Brocade, or Juniper switch/router configuration
- Understanding of 802.1d/q/w, 802.3, 802.11 wireless, communication standards
- Hands-on with SolarWinds for monitoring and basic troubleshooting
- Basic network security awareness: firewalls, VPN concepts
- Cable termination, certification tools, and physical layer troubleshooting
- Ethernet, Fast Ethernet, Gigabit Ethernet operations
- Windows OS, basic Active Directory troubleshooting
- ServiceNow ticket management and documentation
- Understanding of medical facility network requirements
About the Company: NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.
Benefits:
- Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
- Company provides short and long term disability plans.
- 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan.
- Comprehensive training and development program.
- 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Network Specialists in Suffolk employer: NexGen Data Systems
Contact Detail:
NexGen Data Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Specialists in Suffolk
✨Tip Number 1
Network Specialists, listen up! When you're out there networking, don't just stick to the usual suspects. Get involved in local tech meetups or online forums where you can connect with industry professionals. You never know who might have a lead on your dream job!
✨Tip Number 2
Make sure to showcase your skills during interviews. Bring examples of past projects or challenges you've tackled in network support. This will help us see how you can bring value to our team at NexGen Data Systems.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows that you’re genuinely interested in the position and the company.
✨Tip Number 4
Lastly, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Network Specialists in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the network support role, so don’t hold back on showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this position and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Certifications: Since certifications like Security+ and CCNA are required, make sure they’re front and centre in your application. We want to know you’ve got the credentials to back up your skills!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at NexGen Data Systems
✨Know Your Network Basics
Make sure you brush up on your knowledge of TCP/IP, DNS, DHCP, and basic routing protocols. Being able to discuss these topics confidently will show that you have a solid foundation for the role.
✨Familiarise Yourself with Tools
Get hands-on experience with SolarWinds and any other relevant monitoring tools mentioned in the job description. Being able to demonstrate your familiarity with these tools during the interview can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific network issues or incidents. Think through some common scenarios you might face in a 24/7 support environment and be ready to explain your thought process and problem-solving approach.
✨Highlight Your Certifications
Be sure to mention your Security+ and CCNA (or equivalent) certifications during the interview. These qualifications are crucial for the role, and discussing them can reinforce your suitability for the position.