At a Glance
- Tasks: Provide top-notch technical support for OpenStack, Kubernetes, and REST APIs.
- Company: A forward-thinking tech provider in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Join us to make a real impact in the cloud infrastructure space.
- Qualifications: 2-3 years of experience in API usage and virtualization technologies.
- Other info: Dynamic team environment with a strong emphasis on customer service.
The predicted salary is between 30000 - 42000 £ per year.
A forward-thinking technology provider in the UK is seeking an L2 Support Engineer to provide exceptional technical support. The ideal candidate will have 2-3 years of experience, particularly in API usage and virtualization technologies. This role emphasizes strong customer service skills and the ability to troubleshoot problems effectively.
Responsibilities include supporting OpenStack and Kubernetes, as well as assisting customers with REST API interactions. Join us to make a real impact in the cloud infrastructure space.
L2 Cloud Support Engineer — OpenStack, Kubernetes & API in Nottingham employer: NexGen Cloud
Contact Detail:
NexGen Cloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L2 Cloud Support Engineer — OpenStack, Kubernetes & API in Nottingham
✨Tip Number 1
Network like a pro! Reach out to folks in the cloud tech community, especially those working with OpenStack and Kubernetes. Attend meetups or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to API usage and virtualization. This gives potential employers a glimpse of what you can do beyond your CV.
✨Tip Number 3
Prepare for interviews by brushing up on common troubleshooting scenarios. Think about how you would handle specific issues with OpenStack or Kubernetes, and be ready to discuss your thought process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace L2 Cloud Support Engineer — OpenStack, Kubernetes & API in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with OpenStack, Kubernetes, and API usage. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about cloud technologies and how your customer service skills can make a difference at StudySmarter. Keep it engaging and personal.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love candidates who can demonstrate their troubleshooting abilities, especially in relation to virtualization technologies.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NexGen Cloud
✨Know Your Tech Inside Out
Make sure you brush up on OpenStack, Kubernetes, and REST APIs before the interview. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting scenarios you've faced. This will show that you're not just familiar with the tools but can also apply them effectively.
✨Show Off Your Customer Service Skills
Since this role emphasises strong customer service, think of examples where you've gone above and beyond for a customer. Prepare to share specific instances where your support made a difference, highlighting your communication skills and ability to resolve issues efficiently.
✨Practice Problem-Solving on the Spot
Expect some technical questions or scenarios during the interview. Practise explaining your thought process when troubleshooting problems. This will demonstrate your analytical skills and how you approach challenges, which is crucial for an L2 Support Engineer.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's cloud infrastructure and their approach to customer support. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals. Plus, it gives you a chance to engage with the interviewers!