At a Glance
- Tasks: Manage and optimise our IT environment, ensuring everything runs smoothly across multiple offices.
- Company: Join NexGen Cloud, a leader in AI cloud infrastructure with a dynamic team culture.
- Benefits: Enjoy competitive salary, flexible working, 25 days holiday, and clear career progression.
- Other info: Collaborative international culture focused on trust, transparency, and ownership.
- Why this job: Make a real impact in a fast-growing company while working with cutting-edge technology.
- Qualifications: 5+ years in Microsoft 365 administration and strong troubleshooting skills required.
The predicted salary is between 60000 - 80000 £ per year.
NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practise what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like.
NexGen Cloud is growing — offices in London and Marbella, more to come — and our internal IT environment needs to scale with us. Right now, the systems, tooling, and workflows that the whole business relies on need an owner: someone who'll keep everything running reliably, build the automation that eliminates friction, and work closely with our security function to make sure access controls and configuration standards are consistently maintained. This is a hands-on individual contributor role. You won't be managing a team — you'll be managing the environment. That means owning Microsoft 365 end to end, running the device fleet across multiple offices, administering our SaaS stack, and building and maintaining the workflows that keep operational processes moving. You'll be the person the whole company turns to when something breaks — and the person who makes sure it breaks less often over time.
WHAT YOU'LL BE DOING:
- Own the Microsoft 365 environment — Entra ID, Intune, Exchange Online, SharePoint, Teams — and keep it reliable, well-configured, and properly documented.
- Manage the full lifecycle of our device fleet across London, Marbella, and future sites: procurement, deployment, patching, and retirement.
- Administer our SaaS platforms — Atlassian, Slack, Zoom, HubSpot — keeping access, licensing, and integrations in order.
- Build and maintain workflow automation in Power Automate, including the IT mechanics of onboarding and off-boarding.
- Serve as the primary IT support contact across all offices, resolving issues quickly and keeping end users informed.
- Work closely with the Security Operations Engineer to implement and maintain access controls and configuration standards, and to escalate security-relevant events promptly.
- Manage IT vendors and procurement, holding suppliers to their SLAs and keeping licence renewals and contracts on track.
ABOUT YOU:
We're more interested in how you think and work than in a perfect CV. You'll likely bring:
- 5+ years of hands-on Microsoft 365 administration — Entra ID, Intune, Exchange Online, SharePoint, and Teams.
- Solid experience with Microsoft Power Automate and SharePoint-based workflow automation.
- Experience managing a corporate device fleet across Windows and macOS using Intune or equivalent MDM.
- Proficiency in SaaS administration, particularly Atlassian (Jira and Confluence) and Slack.
- Experience supporting end users across multiple offices or a distributed environment.
- Strong troubleshooting instincts and the ability to manage competing priorities without losing grip on the detail.
- Willingness to travel periodically between our London and Marbella offices.
Nice to Have:
- PowerShell or scripting experience for automation and administration tasks.
- Familiarity with information security principles and working alongside a security function.
- Experience administering HubSpot or equivalent CRM platforms.
- Microsoft certifications (M365 Fundamentals, Endpoint Administrator, or equivalent).
- Background in a high-growth technology company or scale-up.
WHAT WE OFFER:
- Competitive salary and annual discretionary bonus scheme.
- 25 days of holiday, plus public holidays.
- Flexible working arrangements (remote or hybrid, depending on role and location).
- Real ownership and autonomy, with the trust to take initiative and experiment.
- The opportunity to make a visible, meaningful impact as we scale.
- Clear career progression and growth opportunities in a fast-growing company.
- A collaborative, international culture built on trust, transparency, and ownership.
- The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues.
Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases, and exciting news in the neocloud space.
IT Operations Manager in London employer: NexGen Cloud
NexGen Cloud is an exceptional employer, offering a dynamic work environment where innovation thrives and employees are empowered to take ownership of their roles. With competitive salaries, flexible working arrangements, and clear pathways for career progression, team members can expect to make a meaningful impact while collaborating with a diverse group of ambitious professionals in both London and Marbella. The company's commitment to equipping staff with cutting-edge AI tools fosters a culture of continuous learning and growth, making it an ideal place for those looking to advance their careers in the fast-evolving tech landscape.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Manager in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what NexGen Cloud values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges NexGen Cloud might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at NexGen Cloud!
✨Direct Apply to NexGen Cloud
Let's not forget to apply directly through the NexGen Cloud website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Manager in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at NexGen Cloud.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at NexGen Cloud. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at NexGen Cloud
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
