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- Tasks: Provide top-notch IT support for complex systems and classified networks.
- Company: Join a leading IT consultancy in the Government and Defence sectors.
- Benefits: Enjoy a competitive salary, tax-free bonuses, and excellent company perks.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in a dynamic environment.
- Qualifications: 3+ years in IT support with strong Windows Server and Linux skills.
- Other info: Hybrid work model with great opportunities for career advancement.
The predicted salary is between 40000 - 47000 £ per year.
Location: Corsham – Hybrid
Salary: £40,000 – £47,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus
NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors. Due to continued growth, they are seeking an experienced 2nd / 3rd Line IT Support Engineer to join their team.
You will be working within a managed services environment, providing high-quality technical support across complex systems and classified networks. This role offers excellent exposure to modern technologies and structured processes – making it an ideal opportunity for service leavers looking to transition their technical skills into a commercial setting.
- Provide 2nd and 3rd line support for desktops, servers, applications, and networks.
- Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies.
- Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices, and servers.
- Administer Microsoft 365, Azure, and Active Directory/Entra ID environments.
- Perform routine monitoring, patching, and maintenance to ensure system stability and performance.
- Collaborate with project teams on infrastructure builds, upgrades and migrations.
- Act as a technical escalation point for 1st line and service desk teams.
Security Clearance: SC Cleared as a minimum (eligible/willing for DV).
Experience: 3+ years’ experience in a 2nd/3rd line support, infrastructure, or systems engineering role.
- Strong knowledge of Windows Server and desktop environments.
- Good working knowledge of Linux operating systems.
- Microsoft 365 and Azure administration experience.
- Strong experience with Active Directory, Entra/AAD, DNS, DHCP, and Group Policy.
- Hands-on experience with networking fundamentals (TCP/IP, VLANs, firewalls).
- Proficiency with ITSM and RMM toolsets (ServiceNow, HaloITSM, ManageEngine, N-Able).
- Familiarity with system monitoring, patching, and backup solutions.
3rd Line Server Engineer (Windows server) in Corsham employer: NexGen Associates
Contact Detail:
NexGen Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Server Engineer (Windows server) in Corsham
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars related to IT support and server engineering. You never know who you might bump into – it could be your future boss!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Windows Server, Azure, and Active Directory. This can really set you apart from the crowd.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your troubleshooting techniques and be ready to discuss how you've resolved complex issues in the past. Confidence is key!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 3rd Line Server Engineer (Windows server) in Corsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of a 2nd/3rd Line IT Support Engineer. Highlight your experience with Windows Server, Microsoft 365, and any relevant technical skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in managed services and how you can contribute to the team at NexGen Associates.
Showcase Your Technical Skills: In your application, don’t forget to showcase your technical skills. Be specific about your hands-on experience with Active Directory, Azure, and troubleshooting across different systems. We want to see what you can bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at NexGen Associates
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Linux, and Microsoft 365. Be ready to discuss specific scenarios where you've troubleshot issues or configured systems. This will show that you’re not just familiar with the tech but can also apply it in real-world situations.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of complex incidents you've resolved in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical thinking and ability to handle escalated issues effectively.
✨Familiarise Yourself with Security Clearance
Since this role requires security clearance, be prepared to discuss your understanding of the process and any relevant experience you have. If you're eligible for DV clearance, mention this as it shows your commitment to working in sensitive environments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics, ongoing projects, or the technologies they use. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.