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- Tasks: Lead growth operations and optimise marketing strategies using AI and tech.
- Company: Nexford University, a mission-driven, tech-enabled education provider.
- Benefits: Fully remote work, competitive salary, and the chance to shape global education.
- Why this job: Join a dynamic team driving innovation in marketing and sales across 20+ countries.
- Qualifications: 5–8+ years in marketing ops or growth roles with strong leadership skills.
- Other info: Embrace a culture of experimentation and tech-driven innovation.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Growth Operations Manager to own the systems, processes, and performance infrastructure powering our B2C growth engine — across marketing, sales, and beyond. This hands-on operational role drives alignment, accountability, and innovation, with a strong focus on leveraging technology and AI to improve productivity and results.
You won’t execute campaigns directly but will work closely with executive and marketing leadership to connect strategy to execution, monitor performance across markets, and ensure teams are working smarter — not just harder. You’ll also play a key role in driving sales performance and aligning product and academic teams with growth priorities.
This is a high-impact role for someone who combines operational rigor with a future-focused mindset — constantly applying automation, AI, and growth hacks to optimize how we grow.
What You’ll Do
- Lead marketing sprint planning and day-to-day operations across sales and marketing
- Use full-funnel KPIs to guide decision-making and prioritization
- Support strategy and budget planning with the CEO and marketing leads
- Identify workflow bottlenecks and implement tech-enabled process improvements
- Drive adoption of AI tools to streamline tasks and improve marketing outcomes
- Monitor daily/weekly sales performance to meet productivity and conversion targets
- Maintain tight feedback loops to optimize lead quality and conversion workflows
- Champion AI use in lead scoring, call prioritization, and sales enablement
- Serve as the operational bridge between marketing/sales and product/academic teams
- Ensure learner experience, product positioning, and delivery align with growth goals
- Lead cross-functional syncs and reviews to align priorities and surface blockers
- Help teams leverage AI and collaboration tools to boost alignment and reduce friction
- Translate strategy into detailed project plans with KPIs, owners, and timelines
- Lead high-impact commercial initiatives focused on speed and accountability
- Track progress, flag risks, and adjust execution as needed
- Support the CEO with cross-functional leadership and project execution
- Manage growth operations across global markets, balancing local execution with global consistency
- Track performance by market and coordinate cross-region growth efforts
- Evaluate and implement AI-powered tools across marketing, sales, and operations
- Identify automation opportunities in reporting, lead management, and collaboration
- Promote a culture of experimentation and tech-driven innovation
Qualifications
- 5–8+ years in marketing ops, growth ops, or revenue performance roles
- Strong cross-functional leadership and systems optimization experience
- Solid grasp of B2C funnel metrics (CAC, LTV, ROAS, conversions)
- Experience managing or supporting inside sales/telemarketing teams
- Track record of delivering tech-enabled process and productivity improvements
- Startup or high-growth experience preferred; international exposure a plus
Shape the future of global education at a mission-driven, tech-enabled company. Work directly with the CEO and leadership on high-impact growth initiatives. Drive innovation across marketing, sales, product, and academic teams. Join a fully remote, international team across 20+ countries. Be part of a culture that embraces AI, automation, and smarter ways of working.
Growth Operations Manager in London employer: Nexford University
Contact Detail:
Nexford University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website that highlights your achievements and projects. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their goals, especially around growth and innovation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Growth Operations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Growth Operations Manager role. Highlight your experience with marketing operations, AI tools, and any relevant metrics that showcase your impact in previous roles.
Showcase Your Tech Savvy: Since this role is all about leveraging technology, don’t shy away from mentioning your familiarity with AI-enabled sales and marketing tech stacks. We want to see how you’ve used these tools to drive results in your past positions.
Be Results-Oriented: Use specific examples to demonstrate how you've improved processes or driven growth in previous roles. Quantify your achievements with metrics like CAC, LTV, or conversion rates to show us the impact of your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of global education!
How to prepare for a job interview at Nexford University
✨Know Your Metrics
Familiarise yourself with key B2C funnel metrics like CAC, LTV, and ROAS. Be ready to discuss how these metrics influence decision-making and prioritisation in growth operations.
✨Showcase Your Tech Savvy
Highlight your experience with AI tools and tech stacks relevant to marketing and sales. Prepare examples of how you've used technology to streamline processes or improve performance in previous roles.
✨Demonstrate Cross-Functional Leadership
Be prepared to share instances where you've successfully led cross-functional teams. Discuss how you’ve aligned different departments towards common goals and tackled workflow bottlenecks.
✨Emphasise a Culture of Experimentation
Talk about your approach to fostering innovation and experimentation within teams. Share specific examples of how you've implemented tech-driven improvements and encouraged a mindset of continuous learning.
