At a Glance
- Tasks: Lead marketing operations and optimise growth strategies using AI and tech.
- Company: Nexford University is a mission-driven, tech-enabled institution shaping global education.
- Benefits: Enjoy a fully remote role with an international team and innovative culture.
- Other info: Join a diverse team across 20+ countries and embrace a culture of experimentation.
- Why this job: Be at the forefront of educational innovation while working closely with leadership on impactful projects.
- Qualifications: 5-8 years in marketing or growth operations with strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Marketing Operations Manager role at Nexford University
HR Business Partner at Nexford University
About the Role
We’re looking for a Growth Operations Manager to own the systems, processes, and performance infrastructure powering our B2C growth engine — across marketing, sales, and beyond. This hands-on operational role drives alignment, accountability, and innovation, with a strong focus on leveraging technology and AI to improve productivity and results.
You won’t execute campaigns directly but will work closely with executive and marketing leadership to connect strategy to execution, monitor performance across markets, and ensure teams are working smarter — not just harder. You’ll also play a key role in driving sales performance and aligning product and academic teams with growth priorities.
This is a high-impact role for someone who combines operational rigor with a future-focused mindset — constantly applying automation, AI, and growth hacks to optimize how we grow.
What You’ll Do
- Lead marketing sprint planning and day-to-day operations across sales and marketing
- Use full-funnel KPIs to guide decision-making and prioritization
- Support strategy and budget planning with the CEO and marketing leads
- Identify workflow bottlenecks and implement tech-enabled process improvements
- Drive adoption of AI tools to streamline tasks and improve marketing outcomes
- Monitor daily/weekly sales performance to meet productivity and conversion targets
- Maintain tight feedback loops to optimize lead quality and conversion workflows
- Champion AI use in lead scoring, call prioritization, and sales enablement
- Serve as the operational bridge between marketing/sales and product/academic teams
- Ensure learner experience, product positioning, and delivery align with growth goals
- Lead cross-functional syncs and reviews to align priorities and surface blockers
- Help teams leverage AI and collaboration tools to boost alignment and reduce friction
- Translate strategy into detailed project plans with KPIs, owners, and timelines
- Lead high-impact commercial initiatives focused on speed and accountability
- Track progress, flag risks, and adjust execution as needed
- Support the CEO with cross-functional leadership and project execution
- Manage growth operations across global markets, balancing local execution with global consistency
- Track performance by market and coordinate cross-region growth efforts
- Evaluate and implement AI-powered tools across marketing, sales, and operations
- Identify automation opportunities in reporting, lead management, and collaboration
- Promote a culture of experimentation and tech-driven innovation
- Deep technical fluency with AI-enabled sales and marketing tech stacks
- 5–8+ years in marketing ops, growth ops, or revenue performance roles
- Strong cross-functional leadership and systems optimization experience
- Solid grasp of B2C funnel metrics (CAC, LTV, ROAS, conversions)
- Experience managing or supporting inside sales/telemarketing teams
- Track record of delivering tech-enabled process and productivity improvements
- Startup or high-growth experience preferred; international exposure a plus
- Shape the future of global education at a mission-driven, tech-enabled company
- Work directly with the CEO and leadership on high-impact growth initiatives
- Drive innovation across marketing, sales, product, and academic teams
- Join a fully remote, international team across 20+ countries
- Be part of a culture that embraces AI, automation, and smarter ways of working
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Marketing
- Industries: Higher Education
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Growth Operations Manager employer: Nexford University
As a Remote Product Manager at our company, you will thrive in a dynamic and flexible work environment that prioritises your well-being while fostering innovation. We offer competitive benefits, a supportive culture that encourages collaboration across time zones, and ample opportunities for professional growth, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Operations Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Nexford University and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Nexford University are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Nexford University on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Nexford University. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Growth Operations Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Nexford University. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Nexford University:Show us that you’ve done your homework! In your application, briefly mention what you admire about Nexford University’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Nexford University
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Nexford University will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Nexford University, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
