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- Tasks: Lead marketing operations and optimise growth strategies using AI and tech.
- Company: Nexford University is a mission-driven, tech-enabled institution shaping global education.
- Benefits: Enjoy a fully remote role with an international team and innovative culture.
- Why this job: Be at the forefront of educational innovation while working closely with leadership on impactful projects.
- Qualifications: 5-8 years in marketing or growth operations with strong leadership skills required.
- Other info: Join a diverse team across 20+ countries and embrace a culture of experimentation.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Marketing Operations Manager role at Nexford University
HR Business Partner at Nexford University
About the Role
We’re looking for a Growth Operations Manager to own the systems, processes, and performance infrastructure powering our B2C growth engine — across marketing, sales, and beyond. This hands-on operational role drives alignment, accountability, and innovation, with a strong focus on leveraging technology and AI to improve productivity and results.
You won’t execute campaigns directly but will work closely with executive and marketing leadership to connect strategy to execution, monitor performance across markets, and ensure teams are working smarter — not just harder. You’ll also play a key role in driving sales performance and aligning product and academic teams with growth priorities.
This is a high-impact role for someone who combines operational rigor with a future-focused mindset — constantly applying automation, AI, and growth hacks to optimize how we grow.
What You’ll Do
- Lead marketing sprint planning and day-to-day operations across sales and marketing
- Use full-funnel KPIs to guide decision-making and prioritization
- Support strategy and budget planning with the CEO and marketing leads
- Identify workflow bottlenecks and implement tech-enabled process improvements
- Drive adoption of AI tools to streamline tasks and improve marketing outcomes
- Monitor daily/weekly sales performance to meet productivity and conversion targets
- Maintain tight feedback loops to optimize lead quality and conversion workflows
- Champion AI use in lead scoring, call prioritization, and sales enablement
- Serve as the operational bridge between marketing/sales and product/academic teams
- Ensure learner experience, product positioning, and delivery align with growth goals
- Lead cross-functional syncs and reviews to align priorities and surface blockers
- Help teams leverage AI and collaboration tools to boost alignment and reduce friction
- Translate strategy into detailed project plans with KPIs, owners, and timelines
- Lead high-impact commercial initiatives focused on speed and accountability
- Track progress, flag risks, and adjust execution as needed
- Support the CEO with cross-functional leadership and project execution
- Manage growth operations across global markets, balancing local execution with global consistency
- Track performance by market and coordinate cross-region growth efforts
- Evaluate and implement AI-powered tools across marketing, sales, and operations
- Identify automation opportunities in reporting, lead management, and collaboration
- Promote a culture of experimentation and tech-driven innovation
- Deep technical fluency with AI-enabled sales and marketing tech stacks
- 5–8+ years in marketing ops, growth ops, or revenue performance roles
- Strong cross-functional leadership and systems optimization experience
- Solid grasp of B2C funnel metrics (CAC, LTV, ROAS, conversions)
- Experience managing or supporting inside sales/telemarketing teams
- Track record of delivering tech-enabled process and productivity improvements
- Startup or high-growth experience preferred; international exposure a plus
- Shape the future of global education at a mission-driven, tech-enabled company
- Work directly with the CEO and leadership on high-impact growth initiatives
- Drive innovation across marketing, sales, product, and academic teams
- Join a fully remote, international team across 20+ countries
- Be part of a culture that embraces AI, automation, and smarter ways of working
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Marketing
- Industries: Higher Education
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Growth Operations Manager employer: Nexford University
Contact Detail:
Nexford University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Operations Manager
✨Tip Number 1
Familiarise yourself with the latest AI tools and technologies relevant to marketing operations. Being able to discuss how you've used or plan to implement these tools can set you apart during discussions with our leadership team.
✨Tip Number 2
Understand the key performance indicators (KPIs) that drive B2C growth, such as Customer Acquisition Cost (CAC) and Lifetime Value (LTV). Be prepared to share examples of how you've used these metrics to inform decision-making in previous roles.
✨Tip Number 3
Showcase your experience in cross-functional collaboration. Highlight specific instances where you've successfully aligned marketing, sales, and product teams to achieve common goals, as this is crucial for the Growth Operations Manager role.
✨Tip Number 4
Prepare to discuss your approach to identifying and resolving workflow bottlenecks. Providing concrete examples of tech-enabled process improvements you've implemented will demonstrate your operational rigor and innovative mindset.
We think you need these skills to ace Growth Operations Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Growth Operations Manager position. Familiarise yourself with the key skills mentioned in the job description, such as operational rigor, AI integration, and cross-functional leadership.
Tailor Your CV: Customise your CV to highlight relevant experience in marketing operations, growth strategies, and performance metrics. Use specific examples that demonstrate your ability to drive results and improve processes, particularly in a B2C context.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the role. Emphasise your experience with AI tools, your understanding of sales performance metrics, and how you can contribute to Nexford University's growth objectives. Make it personal and engaging.
Showcase Your Technical Skills: In your application, be sure to mention your technical fluency with AI-enabled sales and marketing tech stacks. Highlight any specific tools or platforms you have used that align with the company's focus on technology and innovation.
How to prepare for a job interview at Nexford University
✨Understand the Role's Requirements
Make sure you thoroughly understand the responsibilities of a Growth Operations Manager. Familiarise yourself with B2C growth metrics like CAC, LTV, and ROAS, as well as how AI can enhance marketing operations.
✨Showcase Your Technical Fluency
Be prepared to discuss your experience with AI-enabled sales and marketing tech stacks. Highlight specific tools you've used and how they improved productivity or performance in previous roles.
✨Demonstrate Cross-Functional Leadership
Since this role involves collaboration across various teams, be ready to share examples of how you've successfully led cross-functional initiatives. Emphasise your ability to align different departments towards common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding workflow bottlenecks and process improvements. Think of past experiences where you identified issues and implemented tech-enabled solutions.
