Intelliscape in the UK is seeking a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving incidents across transport technology platforms. You will monitor live systems, log tickets, and ensure updates align with SLA targets while supporting go-live activities.
This role is hybrid, with 2+ days per week in our North Bristol office, working Monday to Friday, 37.5 hours. The team values accuracy, responsiveness and clear communication with end users.
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