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- Tasks: Manage housing operations and deliver top-notch services to tenants.
- Company: A supportive housing organisation based in Cardiff.
- Benefits: Varied and rewarding experience with a focus on career development.
- Why this job: Make a real difference in people's lives through exceptional tenant services.
- Qualifications: Relevant housing experience, strong communication skills, and a driving licence.
- Other info: Join a dynamic team committed to customer service excellence.
The predicted salary is between 28800 - 43200 £ per year.
A housing organization in Cardiff seeks a Housing Officer to manage housing operations and deliver exceptional tenant services.
Responsibilities include:
- Rent collection
- Tenancy management
- Collaboration with local authorities
The ideal candidate has relevant housing experience, strong communication skills, and a commitment to customer service. A driving license is required. This role promises a varied and rewarding experience in a supportive environment.
Housing Officer: Frontline Tenancy & Estate Management in Cardiff employer: Newydd Housing Association
Contact Detail:
Newydd Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer: Frontline Tenancy & Estate Management in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those already working in roles similar to the Housing Officer position. A friendly chat can lead to insider tips or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of tenancy management and local authority collaboration. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your communication skills during interviews. Use examples from your past experiences where you’ve delivered exceptional customer service or resolved tenant issues effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Officer: Frontline Tenancy & Estate Management in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant housing experience and showcases your strong communication skills. We want to see how your background aligns with the responsibilities of managing tenancy and estate operations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your commitment to customer service and explain why you’re excited about the role. We love seeing genuine enthusiasm for what we do.
Showcase Your Driving License: Since a driving license is required, don’t forget to mention it clearly in your application. It’s an important part of the role, and we want to know you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Cardiff!
How to prepare for a job interview at Newydd Housing Association
✨Know Your Housing Basics
Make sure you brush up on key housing policies and tenancy laws relevant to Cardiff. Understanding the local housing landscape will show your commitment and readiness for the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with tenants or local authorities in the past. Highlighting your ability to handle difficult conversations can set you apart from other candidates.
✨Demonstrate Customer Service Commitment
Think of specific instances where you've gone above and beyond for customers. This role is all about exceptional tenant services, so showing your dedication to customer satisfaction is crucial.
✨Be Ready to Discuss Collaboration
Since the job involves working with local authorities, be prepared to discuss your experience in collaborative environments. Share examples of successful partnerships and how they benefited your previous roles.
