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- Tasks: Lead the European services organisation and drive innovative ERP implementations.
- Company: A leading SME ERP and Business Management Software solutions provider.
- Benefits: Competitive salary, bonuses, equity opportunities, and a collaborative culture.
- Why this job: Shape the future of professional services with AI and innovation.
- Qualifications: 10+ years in Professional Services with strong ERP delivery expertise.
- Other info: Join a rapidly scaling company with excellent growth potential.
The predicted salary is between 72000 - 108000 £ per year.
Our exclusive client, a leader in SME ERP and Business Management Software solutions, is seeking a strategic and forward-thinking Vice President of Professional Services to lead their European services organization. This executive role is responsible for driving the delivery, innovation, and scalability of the professional services portfolio—ensuring customers achieve transformative business outcomes through successful ERP implementations, optimization, and long-term value realization.
The ideal candidate will bring deep ERP/Business Management Software delivery expertise, a modern and innovative outlook—including development and leveraging of AI technologies—as well as the evolution of the European Delivery model to include cloud transformation and implementation of an offshore centre.
Key Responsibilities- Professional Services Strategy: Define and execute the services strategy aligned with company growth goals and evolving ERP customer needs.
- ERP Implementation Leadership: Oversee successful delivery of ERP implementations, upgrades, integrations, and business transformation programs.
- Customer Value & Outcomes: Partner with Customer Success, Sales, and Product teams to ensure high customer satisfaction, retention, and expansion.
- Innovation & AI Enablement: Drive the adoption of innovative delivery approaches, including automation, AI-enabled services, and next-generation consulting models.
- Revenue & Profitability Ownership: Manage services P&L, optimize utilization, forecasting, margin performance, and recurring services growth.
- Global Delivery & Offshoring: Build and scale an efficient services organization, including experience leveraging offshore or hybrid delivery centres.
- Operational Excellence: Establish scalable methodologies, governance frameworks, delivery KPIs, and continuous improvement programs.
- Talent & Culture Development: Recruit, mentor, and lead high-performing service delivery and consulting teams across geographies.
- Executive Collaboration: Serve as a key member of the executive leadership team, shaping the company’s customer engagement and services roadmap.
- 10+ years of progressive leadership experience in Professional Services, consulting, or customer delivery within ERP or business management software organizations.
- Proven track record leading large-scale, complex ERP implementation and transformation projects.
- Strong business acumen with experience owning services P&L, financial planning, and margin optimization.
- Innovative mindset, with experience adopting or delivering AI-driven tools, automation, or intelligent service models.
- Preferred experience building or managing offshore / global delivery teams to enhance scalability and efficiency.
- Exceptional leadership, communication, and cross-functional influence at the executive level.
- Bachelor’s degree required; MBA or advanced degree preferred.
Why Join?
- Lead a critical growth engine in a rapidly scaling ERP software organization.
- Shape the future of professional services through innovation and AI transformation.
- Work with a collaborative executive team and a mission-driven culture.
- Competitive compensation package including bonus and equity opportunities.
- Opportunity to build a modern, scalable services organization.
Vice President of Professional Services employer: NewVerus
Contact Detail:
NewVerus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President of Professional Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and business management software space. Attend industry events, webinars, or even local meetups to get your name out there and learn about potential opportunities.
✨Tip Number 2
Showcase your expertise! Create a personal brand online by sharing insights on platforms like LinkedIn. Post articles or comment on trends in ERP implementations and AI technologies to position yourself as a thought leader in the field.
✨Tip Number 3
Prepare for interviews by practising common questions related to professional services strategy and ERP delivery. Use the STAR method to structure your answers, focusing on your past experiences and how they align with the role's requirements.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for innovative leaders like you. Make sure your application stands out by tailoring it to highlight your experience in driving customer value and operational excellence.
We think you need these skills to ace Vice President of Professional Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Vice President of Professional Services. Highlight your experience in ERP implementations and any innovative projects you've led, especially those involving AI technologies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strategic vision for professional services and how you plan to drive customer value and outcomes. Be sure to mention your leadership style and how it aligns with our mission.
Showcase Your Achievements: Quantify your successes! Whether it's revenue growth, customer satisfaction scores, or successful project completions, numbers speak volumes. We want to see how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at NewVerus
✨Know Your ERP Inside Out
Make sure you brush up on your ERP and business management software knowledge. Understand the latest trends, especially around AI and cloud transformation, as these are crucial for the role. Be ready to discuss how you've successfully led ERP implementations in the past.
✨Showcase Your Strategic Vision
Prepare to articulate your vision for the professional services strategy. Think about how you would align it with company growth goals and evolving customer needs. Use specific examples from your experience to demonstrate your strategic thinking and innovative mindset.
✨Highlight Your Leadership Skills
This role requires exceptional leadership, so be prepared to share stories that showcase your ability to mentor and lead high-performing teams. Discuss how you've built a culture of operational excellence and continuous improvement in previous roles.
✨Demonstrate Financial Acumen
Since you'll be managing services P&L, it's essential to show your understanding of financial planning and margin optimization. Bring examples of how you've successfully managed budgets and improved profitability in your past positions.