Newton is seeking a Service Desk Analyst to support staff across the UK with IT issues, incident handling and service requests. The role emphasizes customer service, timely triage, and collaboration with IT teams and suppliers.
You will deliver inductions, improve SOPs, and support onboarding while maintaining documentation and contributing to continual service improvements. Travel to London may be required occasionally.
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Cloud-First IT Service Desk Analyst | Customer Support in Kingston Bagpuize employer: Newtonimpact
At Newton, we are committed to fostering a dynamic and supportive work environment where our Principal Consultants can thrive. With a focus on meaningful transformation in public services, we offer competitive salaries, profit share and equity schemes, and extensive professional development opportunities. Our collaborative culture encourages innovation and personal growth, ensuring that every team member feels valued and empowered to make a tangible impact in the communities we serve.
