Newton in the United Kingdom is seeking an IT Service Desk Analyst to be the first point of contact for IT support across the business. You will triage tickets, handle incidents, deliver inductions, and build strong relationships with stakeholders.
The role requires excellent customer service, strong problem solving, and the ability to manage escalations independently. Occasional travel to our London office is expected, with morning and evening shifts to support international needs.
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Cloud-First IT Service Desk Analyst | Customer Champion in Kingston Bagpuize employer: Newton
At Xantura, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London. Our commitment to employee growth is evident through dedicated development managers and regular appraisals, ensuring that every team member has the opportunity to thrive. With competitive salaries, generous benefits, and a full social calendar, we create a supportive environment where you can make a meaningful impact while enjoying a balanced work-life experience.
