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- Tasks: Lead resource planning and scheduling for property management activities.
- Company: Join Newton Property Management, a vibrant leader in the industry with 22 years of experience.
- Benefits: Enjoy perks like life insurance, profit-sharing bonuses, and extra leave days.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
- Why this job: Be part of a dynamic team focused on efficiency and customer satisfaction.
- Qualifications: 3+ years in resource planning; strong communication and organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Are you well organised?
Can you communicate effectively?
Would you like to work for a growing, market leading business?
If you have answered \’Yes!\’, then Newton Property Management have an exciting new opportunity within our Glasgow Office.
We\’re looking to recruit a well organised, forward-thinking Resource Planning Manager on a 12- month Fixed Term contract, to add to our growing Property Management department. This role within the Newton Property Management team, presents an opportunity to join our vibrant and dynamic business.
With our people and customers at the heart of everything we\’ve done for the past 22 years, we want to hire someone to slot into our fast-paced environment. Ideally, but not essential, it would be beneficial if the candidate has previous experience in a Resource Planning role.
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Role:
Reporting to the Head of Property, this position has responsibility to lead and manage the strategic planning and allocation of resources across the business to ensure the efficient and timely delivery of key operational activities, including AGMs, EGMs, property inspections, communications, invoicing, and administrative tasks.
Main responsibilities:
Operational Planning & Scheduling:
- Develop and maintain annual and quarterly resource plans to manage:
- 1,100 Annual General Meetings (AGMs)
- 1,100 Extraordinary General Meetings (EGMs)
- 4,400 Property Inspections
- 200,000 Emails
- 50,000 Phone Calls
- Coordinate scheduling with property managers, administrative staff, and external stakeholders.
Workforce Management:
- Forecast staffing needs and allocate workloads to ensure service levels are met.
- Monitor productivity and adjust plans to accommodate peak periods, such as quarterly invoicing and annual leave coverage.
- Collaborate with HR to manage leave calendars and ensure adequate coverage.
Process Optimisation:
- Identify inefficiencies in scheduling, communication handling, and administrative workflows.
- Implement tools and systems (e.g., scheduling software, CRM platforms) to streamline operations.
KPIs:
- Track KPIs related to meeting delivery, inspection completion, communication response times, and administrative task turnaround.
- Provide regular reports to senior management with insights and recommendations
Specific skills, capabilities & requirements:
- Liaise with internal teams (finance, property managers, IT) to align resource planning with business priorities.
- Ensure clear communication of schedules and expectations across departments.
- Proven experience in resource or operations planning, preferably in property management or a service-based industry.
- Strong analytical and organisational skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities under pressure.
- Strategic Thinking
- Attention to Detail
- Problem Solving
- Leadership & Team Coordination
- Adaptability
- Time Management
- Project management certification (e.g., PRINCE2, PMP) desirable but not essential
- Proficiency in workforce management tools and Microsoft Office Suite.
- Minimum 3 years experience
Benefits:
- Group Life Insurance
- Employee Loan Scheme
- Pension Scheme, including salary sacrifice
- Annual profit-sharing bonus
- Complimentary birthday off
- Additional complimentary festive leave
- Enhanced parental leave (maternity, paternity, adoption leave)
- Sick Pay
- Holiday accrual scheme
- Bereavement leave
….any many more !
Fixed-term contract (12-months)
Resource Planning Manager employer: Newton Property Management Ltd
Contact Detail:
Newton Property Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resource Planning Manager
✨Tip Number 1
Familiarise yourself with resource planning tools and software that are commonly used in the property management sector. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Prepare specific examples of how you've successfully managed resources or optimised processes in previous roles. This will showcase your analytical and organisational skills, which are crucial for the Resource Planning Manager position.
✨Tip Number 3
Research Newton Property Management's current operations and any recent developments in their business. Being knowledgeable about their practices and challenges will allow you to engage in meaningful discussions during the interview.
✨Tip Number 4
Network with professionals in the property management field, especially those who have experience in resource planning. They can provide insights and tips that may help you tailor your approach when applying for this role.
We think you need these skills to ace Resource Planning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in resource planning or operations management. Use keywords from the job description, such as 'strategic planning', 'scheduling', and 'communication', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to manage multiple priorities. Mention specific examples from your past experience that align with the responsibilities of the Resource Planning Manager position.
Highlight Relevant Skills: In your application, emphasise your analytical and problem-solving skills, as well as your proficiency in workforce management tools and Microsoft Office Suite. These are crucial for the role and will set you apart from other candidates.
Show Enthusiasm for the Company: Research Newton Property Management and express your enthusiasm for their mission and values in your application. Mention why you want to work for a growing, market-leading business and how you can contribute to their success.
How to prepare for a job interview at Newton Property Management Ltd
✨Showcase Your Organisational Skills
As a Resource Planning Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlight how your organisational skills contributed to the efficiency of your previous roles.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Be ready to discuss how you've communicated with various stakeholders in the past. Use specific examples to illustrate your ability to convey information clearly and coordinate with different teams.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and strategic thinking abilities. Think about potential challenges in resource planning and how you would address them. This will show your analytical skills and readiness for the role.
✨Familiarise Yourself with Relevant Tools
Since the role involves using workforce management tools and scheduling software, it’s beneficial to familiarise yourself with these systems beforehand. Mention any relevant experience you have with such tools during the interview to demonstrate your preparedness.