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- Tasks: Support property sales by processing requests and ensuring customer satisfaction.
- Company: Join the vibrant team at Newton Property Management Ltd.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Be part of a fast-paced team making a real impact in property management.
- Qualifications: Strong organisational skills and a team player attitude required.
- Other info: Entry-level position with potential for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
Reporting to the Business and Change Manager, this role forms part of the Customer Onboarding Team and involves processing property sales for the Glasgow Head Office. This role within the Newton Property Management team presents an opportunity to join our vibrant and dynamic business.
Main responsibilities:
- Receiving solicitor requests for factoring information at point of sale.
- Ensuring sales checklists are completed by Property Management Team.
- Emailing factoring information to solicitors.
- Obtaining confirmation of sales and processing same.
- Preparation of welcome letters and packs (if applicable) for new customers.
- Responding to all solicitor enquiries regarding sales, both by email and telephone.
- Responding to all post sale enquiries from solicitors and/or exiting owners regarding the final accounting process/float payments.
- Filing paperwork on completion.
- Support with issuing of quarterly common charge accounts to customers.
- Keeping customer records up to date.
- Any other general support/admin duties as and when required.
KPIs:
- Customer Satisfaction (complaints % and survey/interviews)
Specific skills, capabilities & requirements:
- Enjoys working in a fast-paced environment
- Ability to work well as part of a team as well as independently
- Ability to work to targets
- Strong organisational skills
- Ability to use initiative and prioritise workload
- Previous property management experience (letting or factoring) advantageous but not essential
Seniority level: Entry level
Employment type: Full-time
Job function: Administrative, Customer Service, and Sales
Sales Admin Support in Glasgow employer: Newton Property Management Ltd
Contact Detail:
Newton Property Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin Support in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Sales Admin Support role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for administrative roles and practice your responses. Make sure you can highlight your organisational skills and ability to work in a fast-paced environment, as these are key for the role at Newton Property Management.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to speak with potential employers, express your excitement about joining a vibrant team like Newton Property Management. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives us a better sense of who you are right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Sales Admin Support in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant admin or customer service experience, especially if you've worked in a fast-paced environment before.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Sales Admin Support role and how you can contribute to the Customer Onboarding Team. Keep it friendly and professional!
Show Off Your Organisational Skills: Since this role requires strong organisational skills, consider mentioning specific examples of how you've successfully managed tasks or projects in the past. We love seeing how you prioritise your workload!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Newton Property Management Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the Sales Admin Support role and its responsibilities. Familiarise yourself with the tasks like processing property sales and responding to solicitor enquiries. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, as this will resonate well with the interviewers.
✨Prepare for Customer Interaction Scenarios
Given that customer satisfaction is a key performance indicator, think of scenarios where you've dealt with customer queries or complaints. Practise articulating how you handled these situations effectively, as it will show your ability to maintain professionalism under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the onboarding process for new customers, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
