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- Tasks: Support the Customer Onboarding Team with property sales and client communications.
- Company: Join a vibrant and dynamic property management business in Glasgow.
- Benefits: Gain valuable experience in a fast-paced environment with supportive colleagues.
- Other info: Opportunity to grow your career while making a real impact.
- Why this job: Be part of a team that values communication and customer satisfaction.
- Qualifications: Strong communicator with organisational skills; property management experience is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to the Business and Change Manager, this role forms part of the Customer Onboarding Team and involves processing property sales for the Glasgow Head Office. This role within the Newton Property Management team presents an opportunity to join our vibrant and dynamic business.
Main responsibilities:
- Receiving solicitor requests for factoring information at point of sale.
- Ensuring sales checklists are completed by Property Management Team.
- Emailing factoring information to solicitors.
- Obtaining confirmation of sales and processing same.
- Preparation of welcome letters and packs (if applicable) for new customers.
- Responding to all solicitor enquiries regarding sales, both by email and telephone.
- Responding to all post sale enquiries from solicitors and/or exiting owners regarding the final accounting process/float payments.
- Filing paperwork on completion.
- Support with issuing of quarterly common charge accounts to customers.
- Keeping customer records up to date.
- Any other general support/admin duties as and when required.
KPIs:
- Customer Satisfaction (complaints % and survey/interviews)
- Response Times (% delivery vs target)
Specific skills, capabilities & requirements:
- Enjoys working in a fast-paced environment
- Strong communicator
- Ability to work well as part of a team as well as independently
- Ability to work to targets
- Proficient using Office 365
- Strong organisational skills
- Ability to use initiative and prioritise workload
- Previous property management experience (letting or factoring) advantageous but not essential
Locations
Sales Admin Support in Glasgow, Scotland employer: Newton Property Management Ltd
Contact Detail:
Newton Property Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin Support in Glasgow, Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for sales admin roles and practice your responses. Make sure you can highlight your organisational skills and ability to work under pressure, as these are key for the role.
✨Tip Number 3
Show off your tech skills! Familiarise yourself with Office 365 and any other tools that might be relevant. Being able to demonstrate your proficiency can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from motivated candidates. It shows initiative and gives us a chance to see your enthusiasm for joining our vibrant team.
We think you need these skills to ace Sales Admin Support in Glasgow, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant experience in property management or admin support, and don’t forget to showcase your strong communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Admin Support role and how you can contribute to our vibrant team. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills: Since this role involves a lot of paperwork and customer records, make sure to mention any experience you have with organisation and prioritising tasks. We love a candidate who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Newton Property Management Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Sales Admin Support role. Familiarise yourself with the responsibilities listed in the job description, like processing property sales and responding to solicitor enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Sales Admin Support, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, whether by email or phone. Practising clear and concise responses during the interview will also showcase your ability to convey information efficiently, which is crucial for this role.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational skills, so be ready to discuss how you manage your workload and prioritise tasks. You could share a specific example of a time when you successfully juggled multiple responsibilities, ensuring everything was completed on time. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer management, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.