Credit Controller

Credit Controller

Glasgow Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Credit Controller, you'll manage accounts and ensure timely invoice payments.
  • Company: Join Newton Property Management, one of Scotland's top property management firms since 2001.
  • Benefits: Enjoy a full-time role with a supportive team in a dynamic work environment.
  • Why this job: This is a great opportunity to develop your skills in a fast-paced, rewarding setting.
  • Qualifications: Ideal for those with experience in credit control and strong communication skills.
  • Other info: Work from our Glasgow Head Office, Monday to Friday, 35 hours a week.

The predicted salary is between 28800 - 42000 £ per year.

Executive Assistant at Newton Property Management Ltd

Role:

Newton Property Management are seeking a Credit Controller. This role will report to the Credit Control Manager and will be part of a small but efficient and effective team. Newton Property Management was founded in 2001 and has grown organically, and through acquisition, to become one of Scotland’s biggest and best Property Management companies. Currently servicing over 40,000 properties in Glasgow, Aberdeen and Inverness.

This role will be based in our Glasgow Head Office on Port Dundas Road. The role will be full time Monday to Friday covering 35 hours per week.

Responsibilities and Duties:

  • Monitor and reconcile accounts to ensure invoices are paid on time
  • Follow debt collection procedures
  • Build and maintain positive relationships with customers
  • Address customer inquiries and concerns in a professional manner
  • Ensure compliance with relevant legislation, procedures and processes
  • Stay updated on credit control best practice
  • Ability to reconcile complex accounts
  • Raising & requesting Notice of Potential Liabilities (NOPL’s) on Registers of Scotland (ROS)
  • Recording NOPL’s and making sure these are kept up to date
  • Calculating Direct Debit reviews and preparing the DD increase review letters
  • Handling & follow up of the DD rejections
  • Checking on landlord registration (LLR) for contact details for new developments

Qualifications and Skills:

  • Experience in a fast-paced high volume credit control environment
  • Excellent interpersonal and communication skills
  • Self-discipline and motivation
  • Ability to work on own initiative or part of a team
  • Strong IT skills, proficient in the use of MS Excel
  • Attention to detail and accuracy
  • Ability to prioritise and meet deadlines

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Accounting/Auditing, Administrative, and Customer Service

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Credit Controller employer: Newton Property Management Ltd

Newton Property Management Ltd is an exceptional employer, offering a dynamic work environment in the heart of Glasgow. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in your role as a Credit Controller. Our collaborative culture fosters positive relationships, ensuring that every team member feels valued and empowered to contribute to our mission of delivering outstanding property management services.
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Contact Detail:

Newton Property Management Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Credit Controller

✨Tip Number 1

Familiarize yourself with the specific debt collection procedures used by Newton Property Management. Understanding their processes will help you demonstrate your knowledge during the interview and show that you're ready to hit the ground running.

✨Tip Number 2

Highlight your experience in a fast-paced credit control environment. Be prepared to share specific examples of how you've successfully managed high volumes of accounts and maintained positive customer relationships.

✨Tip Number 3

Brush up on your MS Excel skills, especially functions related to account reconciliation and data analysis. Being proficient in Excel is crucial for this role, and showcasing your skills can set you apart from other candidates.

✨Tip Number 4

Research the property management industry in Scotland, particularly the challenges and best practices in credit control. This knowledge will not only help you in the interview but also show your genuine interest in the company and its operations.

We think you need these skills to ace Credit Controller

Credit Control Experience
Debt Collection Procedures
Account Reconciliation
Interpersonal Skills
Communication Skills
Self-Discipline
Teamwork
MS Excel Proficiency
Attention to Detail
Time Management
Customer Service Skills
Problem-Solving Skills
Knowledge of Relevant Legislation
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Credit Controller position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these.

Tailor Your CV: Customize your CV to highlight relevant experience in credit control or similar roles. Emphasize your skills in communication, attention to detail, and any specific software proficiency, especially in MS Excel.

Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for applying to Newton Property Management. Mention your understanding of their operations and how you can contribute to their team, particularly in maintaining positive customer relationships.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Credit Controller role.

How to prepare for a job interview at Newton Property Management Ltd

✨Show Your Knowledge of Credit Control

Make sure to familiarize yourself with credit control best practices and relevant legislation. Being able to discuss these topics confidently will demonstrate your understanding of the role and its responsibilities.

✨Highlight Your Interpersonal Skills

Since building positive relationships with customers is key, be prepared to share examples of how you've successfully managed customer inquiries or resolved conflicts in previous roles. This will showcase your communication skills.

✨Demonstrate Your Attention to Detail

Prepare to discuss specific instances where your attention to detail made a difference in your work. Whether it was reconciling accounts or ensuring compliance, showing that you can maintain accuracy is crucial.

✨Be Ready to Discuss Your IT Skills

As proficiency in MS Excel is important for this role, be ready to talk about your experience with spreadsheets. You might even want to mention any specific functions or tools you are comfortable using to manage data effectively.

Credit Controller
Newton Property Management Ltd
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