IT/AV Support Technician

We are seeking to appoint a highly motivated and enthusiastic IT/AV Support Technician to provide front line support to staff and pupils in relation to IT and audio visual for school events, assemblies and productions. The IT/AV Support Technician is responsible to the Lead ICT Support on a day-to-day basis. This role is suitable for candidates looking for an apprenticeship position.

Full-Time permanent position with a start date as soon as possible after 15 February 2026. Working hours will be 7.30 am to 4.00 pm Monday to Friday with a 1h unpaid lunch break.

Responsibilities

• Providing front line technical and audio-visual support for ICT equipment and networks throughout the School.
• Deploying end user hardware such as desktops, laptops and tablets, cabling, printers, AV equipment and software and keeping accurate records of inventory and profiles.
• Providing assistance to staff and pupils in using the School’s ICT and preparing facilities for class use.
• Overseeing the use of ICT facilities during the pupils’ breaks as directed by the lead ICT Support.
• Providing front line support for the School’s photocopier network by reporting faults, logging engineer callouts, ordering toners, and producing printing and copying totals.
• Helping school productions by providing AV support in the recital hall and auditorium.
• Providing Support for Live Streaming in Recital Hall and Auditorium.
• Supporting school and PTA events and activities, ensuring that IT and AV are available for use when required.
• Advising teaching staff and pupils on how to use the internet in accordance with the School’s Internet Policy.
• Maintaining an inventory of all hardware, software licenses, network cabling and telephony resources and a register of all borrowed equipment.
• Supporting the Communications Department in updating and maintaining school digital signage information and resources.
• Taking responsibility for your own continuing self-development, and undertaking regular training.
• Keeping abreast of developments in the field of ICT and undertaking research as appropriate: advising the lead ICT Support and Bursar of emerging technologies and their applicability to the School.
• Undertaking such additional duties as might be reasonably requested by the Head, Bursar or other authorised person.
• Ensuring the safety and wellbeing of all pupils at all times, so that you are familiar with school safeguarding policies and always following them.
• Being familiar with the School’s Health & Safety Policy and complying with it at all times.
• Becoming familiar with the Staff Handbook and Employment Manual and following the procedures therein.
• Working in a co-operative, diplomatic and flexible manner.
• Fostering and maintaining good working relationships, acting as a courteous, friendly and business-like member of the school team.

Person Specification

• Appropriate IT qualifications to undertake the role.
• Knowledge of Microsoft Windows operating systems preferably including MS 365, OneDrive, SharePoint and Teams.
• Knowledge of Google Workstations/G Suite preferably including Google drive, Google Classroom, Google Slide and Google docs.
• Knowledge of iPad/Mac operating systems.
• GCSE Maths and English.
• Knowledge of Active Directory (AD).
• Experience in AV set up and support for assembly, school productions and presentations.
• Enthusiasm for involvement in the technical aspects of school events (i.e. AV and IT).
• Familiarity with AV equipment such as interactive whiteboards and projectors.
• Experience of configuring, installing, and distributing network peripherals (e.g. printers).
• Broad experience in consumable support (e.g. replacing toner, projector bulbs).
• Experience using and troubleshooting systems on a network (e.g. MS Outlook).
• Confidence in supporting and training staff and students in the use of various software applications.
• Ability to solve problems.
• Confidence to refer more complex issues to the relevant member of the IT Support team.
• Some networking experience (LAN and Wi-Fi).
• Experience of mobile device support and management (Jamf School).
• Relevant work experience from within a school/college environment.
• Web, E-mail Security (including implementation of Dmarc, spf).
• Knowledge of electronic display and presentation formats.
• Experience of using lighting desks and/or audio mixer desks.
• Use of AV in productions.

Summary of Terms & Conditions

• A formal contract detailing the terms and conditions applicable to this position will be drawn up on receipt of your acceptance of your provisional offer of employment.
• Any offer of employment will be subject to satisfactory recruitment checks (including qualifications, references, ID, right to work, Social media check and medical checks) that are satisfactory to the School as well as satisfactory checks from the DBS.
• Period of employment: Full-Time, permanent. A competitive salary in the range of £26,000 to £29,000 will be offered in accordance with the School’s salary scale which will reflect the experience and qualifications of the successful candidate.
• Salaries are paid by BACS transfer on the last working day of each month in twelve equal payments.
• Normal working hours are from 7.30 am to 4.00 pm, Monday to Friday, with a one hour unpaid lunch break.
• Following the successful completion of your probationary period your notice period will be one month during the first four years’ service. Thereafter, an additional week’s notice is required for each complete year of service up to a maximum of 12 weeks’ notice after 12 years of service.
• You will be entitled to 30 days’ holiday per year in addition to normal bank holidays. Annual leave runs from 1st September to 31st August. Holidays must be taken during the normal School holidays or at such other times as are convenient for the School.
• The School operates a Group Personal Pension Scheme. The School will automatically enrol you in its Standard Life Pension Scheme (the Scheme). If you do not wish to be a member of the Scheme you may choose to opt out.
• A discount of up to 50% is given on School fees for children of employed staff attending Newton Prep (subject to satisfying the School’s admission criteria).
• Other benefits include staff gym, free on-site parking, cycle-to-work scheme, free ‘travel to work loan scheme’, free school lunch, tea and coffee during term time, 24-hour counselling and legal advice service, training and development opportunities.

Application

Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the School is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.

Please ensure that you include the names of two referees and details of employment since leaving school. As the position involves working with children the successful applicant must be willing to undergo child protection screening appropriate to the post (including checks with past employers) and will be subject to an Enhanced Disclosure and Barring Service check.

The closing date for applications is 10.00am on Monday 2 February 2026. Application is by form only. Application packs, including the Application Form, may be downloaded here or from our website newtonprepschool.co.uk. Candidates should complete the School’s Application Form electronically and email it to the HR Assistant: hrassistant@newtonprep.co.uk. Alternatively, forward your completed Application Form via post to the HR Assistant, Newton Prep, 149 Battersea Park Road, London, SW8 4BX. If you have any queries about the application process, please contact the HR Department on 0207 720 4091 Ext 1255.

It is anticipated that interviews will be held in the week commencing 9 February 2026. However, the School reserves the right to interview and appoint ahead of the advertised closing date, should an appropriate candidate be found. Therefore, it is advisable to submit applications as early as possible.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.