At a Glance
- Tasks: Join our Bar and Waiting team to create memorable experiences for guests.
- Company: Award-winning local pub company that values people and community.
- Benefits: 30% off meals, flexible hours, and career progression opportunities.
- Other info: Supportive environment with diverse teammates and various career pathways.
- Why this job: Be part of a vibrant atmosphere and develop valuable skills while having fun.
- Qualifications: No experience needed; just bring your passion for great service!
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Bar and Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar. It’s mastering the best pint. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best. As part of our Bar and Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks.
- Be passionate about providing brilliant customer service.
- Care about the wider team, turning your hand to support wherever needed.
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after).
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Bar and Waiting Staff employer: Newton Grange (575)
Marston’s is an exceptional employer that prioritises its people, offering a vibrant and welcoming work environment where you can thrive as part of our Bar and Waiting team. With a strong focus on employee growth, we provide numerous career pathways, flexible hours, and a range of benefits including discounts at our pubs and health support services. Join us to create memorable experiences for our guests while enjoying a supportive atmosphere that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Bar and Waiting Staff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only help you understand what makes a great bar and waiting experience but also give you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your people skills! Whether it’s striking up a conversation with friends or volunteering at events, the more you engage with others, the more comfortable you’ll be when it comes to providing that brilliant customer service we’re all about.
✨Tip Number 3
Show your passion for hospitality! When you apply through our website, make sure to highlight any relevant experiences or interests that showcase your enthusiasm for creating memorable moments for guests. We love seeing that spark!
✨Tip Number 4
Don’t be shy about asking questions during your interview! It shows you’re genuinely interested in the role and the company. Plus, it gives you a chance to find out if we’re the right fit for you too. Let’s make this a two-way street!
We think you need these skills to ace Bar and Waiting Staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our pubs.
Tailor Your Application:Make sure to tailor your application to the Bar and Waiting Staff role. Highlight any relevant experience or skills you have, even if it’s from outside hospitality. We love seeing how your background can add to our team!
Be Enthusiastic:Express your passion for customer service and working in a lively environment. We’re all about creating memorable moments for our guests, so let us know why you’re excited about being part of that magic!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture there.
How to prepare for a job interview at Newton Grange (575)
✨Know the Company
Before your interview, take some time to research the pub and its values. Understand what makes it special and how they prioritise customer service. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Personality
Since personality is key in hospitality, be yourself during the interview! Share your experiences and let your enthusiasm shine through. Whether it's a funny story from a previous job or your passion for creating memorable moments for guests, make sure they see the real you.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your answers can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical shift looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.
