Receptionist

Receptionist

Part-Time No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our school, supporting students and staff with queries and admin tasks.
  • Company: Join a passionate team dedicated to transforming lives through education.
  • Benefits: Enjoy a competitive salary, generous pension scheme, and ongoing professional development.
  • Other info: Part-time, term-time role with a positive work environment and career growth opportunities.
  • Why this job: Make a real impact in a vibrant school community while developing your skills.
  • Qualifications: Strong communication skills, organisation, and a commitment to student support.

Overview: This is a role where your customer service skills and positive approach will make a real impact across our whole school community. Working at the heart of our busy school, this role is a vital part of the business support team, providing a friendly, efficient first point of contact for students and a welcoming presence for staff, parents, and visitors. You will play a key role in ensuring the smooth day-to-day running of both student and main reception, combining front-facing customer service with essential administrative support across a wide range of school functions and events. From supporting student wellbeing through first aid and attendance processes to coordinating activities, managing communications, and maintaining an organised, professional environment, this is a varied and rewarding opportunity where no two days are the same and your contribution truly makes a difference to the whole school community.

What makes us special: Our staff team believe passionately in the power of education to transform lives. We are committed to providing the best possible educational experience that we can; an experience that supports, challenges and inspires our students to achieve their potential and develop into well-rounded, kind, resilient and responsible young people, who have a deep love of learning and a curiosity about the world in which they live.

We’re looking for someone who:

  • Has great communication and interpersonal skills.
  • Can work efficiently in a busy environment where there are lots of interruptions.
  • Builds strong relationships quickly and works effectively as part of a team.
  • Is highly organised with good attention to detail.
  • Shows discretion and integrity when handling confidential information.
  • Shares a commitment to supporting students to achieve their very best.
  • Embodies the school’s values and contributes positively to the wider community.

In this role you will:

  • Welcome all visitors with a warm and professional approach.
  • Support families, staff and students with day-to-day queries.
  • Keep our school running smoothly through providing general administrative support to the Headteacher and teaching staff.
  • Be a calm and caring presence in the busy heart of school life.

We offer:

  • A role where your work really matters.
  • A rewarding role in a positive environment.
  • Competitive package with generous career average pension scheme with employer contributions of c 17%.
  • A part-time, term time only contract working 39 weeks per year.
  • Ongoing professional development.

How to apply: Please do take the opportunity to learn more about the role by viewing the detailed job description included on the following pages. To apply please complete our application form and take the opportunity to share with us how your skills and experience meet the person specification in the job description. To learn more about the school please visit our website.

Alternatively, if you would like to discuss the role further or arrange for a tour of the school please contact Kate Ochiltree at kochiltree@nacollege.devon.sch.uk. The closing date for applications is Thursday 2nd July at 9.00am. Interviews will be held week commencing 6th July 2026. We reserve the right to interview before the closing date, so please get your application in early.

If you have any questions about this opportunity, please contact us via my new term or at recruitment@ivyeducationtrust.co.uk. We are committed to the safeguarding and welfare of all our students, and we expect you to be too. We follow safer recruitment statutory guidance (Keeping Children Safe in Education). If you’re successful, you’ll be required to complete thorough pre-employment checks, including an Enhanced DBS check and references that are satisfactory to our Trust. All posts in our Trust are exempt from the Rehabilitation of Offenders Act (ROA) 1974.

Receptionist employer: Newton Abbot College

At our school, we pride ourselves on fostering a supportive and inspiring work environment where every staff member plays a crucial role in shaping the future of our students. With a commitment to professional development and a competitive benefits package, including a generous pension scheme, we ensure that our employees feel valued and empowered. Join us in making a meaningful impact within our vibrant school community, where your contributions truly matter.

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Contact Details:

Newton Abbot College Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Newton Abbot College and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Newton Abbot College and let us see your personality shine through!

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Newton Abbot College.

Get Familiar with Our Brand:Before applying, take some time to learn about Newton Abbot College and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Newton Abbot College

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Newton Abbot College.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Newton Abbot College will surely appreciate.