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- Tasks: Become a Trainee IT Helpdesk Technician and support real-world cyber security projects.
- Company: Join a leading Cyber Security training provider with a focus on career growth.
- Benefits: Earn industry-recognised certifications and enjoy flexible, remote work opportunities.
- Other info: Job guarantee upon completion or your course fees refunded.
- Why this job: Kickstart your career in the booming Cyber Security field with no prior experience needed.
- Qualifications: Strong communication skills and a passion for learning are all you need.
The predicted salary is between 17700 - 27700 £ per year.
Looking to move away from retail, hospitality or shift work - and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don't need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects.
You’ll gain four globally recognised certifications - Microsoft Azure Fundamentals, CompTIA Security+, CompTIA CySA+, and Forescout FSCA - along with over 100 hours of live, instructor‑led online training. Everything is built around practical learning, so you’ll get real‑world project work that prepares you for what happens in real security environments.
We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course.
Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees.
What you’ll get:
- 4x industry‑recognised certifications
- 100+ hours of live online training
- Real‑world project work to add to your CV
- Job guarantee on completion – or we refund your course fees
Course cost: £2,795. Or £232.91 per month.
You don’t need previous technical experience – just strong communication skills, curiosity, and the motivation to learn.
If you’re ready to move into a career that pays better, helps you grow faster, and can be done from anywhere, this is your next step.
Interested to start your Cyber Security journey?
Trainee IT Helpdesk Technician / 1st Line Support employer: Newto Training
Contact Detail:
Newto Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee IT Helpdesk Technician / 1st Line Support
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or online webinars. The more connections we make, the better our chances of landing that first role.
✨Tip Number 2
Practice makes perfect! Get hands-on with IT projects, even if they're just personal ones. This will not only boost your confidence but also give us some solid examples to discuss in interviews.
✨Tip Number 3
Tailor your approach! When applying through our website, make sure to highlight your transferable skills from previous jobs. Show how your background in retail or customer service can be a huge asset in IT support.
✨Tip Number 4
Stay positive and persistent! Job hunting can be tough, but remember, every 'no' gets us closer to a 'yes'. Keep applying and don’t hesitate to reach out for help along the way!
We think you need these skills to ace Trainee IT Helpdesk Technician / 1st Line Support
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for Cyber Security shine through! We want to see that you're excited about the opportunity to learn and grow in this field, so don’t hold back on expressing your motivation.
Tailor Your CV: Make sure your CV is tailored to the Trainee IT Helpdesk Technician role. Highlight any relevant skills or experiences, even if they come from different industries like retail or hospitality. We love seeing how diverse backgrounds can bring fresh perspectives!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, avoiding jargon unless it’s relevant. This shows us you can communicate effectively, which is key in IT support roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at Newto Training
✨Know Your Stuff
Familiarise yourself with the basics of IT helpdesk support and cyber security. Brush up on common troubleshooting techniques and be ready to discuss how you would handle typical support scenarios. This shows your enthusiasm and readiness to learn.
✨Show Off Your Soft Skills
Since strong communication skills are key for this role, prepare examples of how you've effectively communicated in past jobs. Whether it’s resolving a customer issue or explaining a complex idea, showcasing these skills can set you apart.
✨Ask Smart Questions
Prepare thoughtful questions about the training programme and the company culture. This not only demonstrates your interest but also helps you gauge if the environment is right for you. Think about what you want to know regarding their approach to employee development.
✨Be Yourself
Don’t try to be someone you’re not. Authenticity goes a long way in interviews. Share your journey from retail or hospitality to IT, and let your passion for learning and curiosity shine through. Employers appreciate genuine candidates who are eager to grow.