At a Glance
- Tasks: Gain hands-on experience in IT support and Cyber Security.
- Company: Join a leading Cyber Security training provider with a focus on career growth.
- Benefits: Earn 4 globally recognised certifications and enjoy a job guarantee.
- Other info: Connect with partner companies for job placements after completion.
- Why this job: Kickstart your tech career with real-world projects and flexible learning.
- Qualifications: No prior IT experience needed; just a passion for technology.
The predicted salary is between 800 - 1400 £ per month.
Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects.
You’ll gain four globally recognised certifications – Microsoft Azure Fundamentals, CompTIA Security+, CompTIA CySA+ and Forescout FSCA – along with over 100 hours of live, instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments.
We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees.
What you’ll get:
- 4x industry-recognised certifications
- 100+ hours of live online training
- Real-world project work to add to your CV
- Job guarantee on completion – or we refund your course fees
Trainee IT Helpdesk Technician / 1st Line Support in Norfolk employer: Newto Training
Newto Training is an exceptional employer for aspiring cybersecurity professionals, offering a unique blend of comprehensive training and guaranteed job placement upon course completion. With a strong focus on employee growth, our supportive work culture fosters collaboration and innovation, ensuring that you gain valuable hands-on experience while earning top industry certifications in a rapidly evolving field. Join us in our vibrant location, where you'll be part of a community dedicated to shaping the future of cybersecurity.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee IT Helpdesk Technician / 1st Line Support in Norfolk
✨Tip Number 1
Network like a pro! Reach out to people in the Cyber Security field, attend online meetups, and connect with our alumni. They can provide insights and might even help you land that first role.
✨Tip Number 2
Practice makes perfect! Get hands-on with the skills you're learning. Set up a home lab or use online platforms to simulate real-world scenarios. This will not only boost your confidence but also impress potential employers.
✨Tip Number 3
Tailor your approach! When applying for jobs, make sure to highlight your transferable skills from retail or hospitality. Show how your customer service experience can be a huge asset in IT support roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got connections with partner companies looking for fresh talent like you. Plus, it’s a great way to ensure you’re in the loop for job opportunities as soon as they arise.
We think you need these skills to ace Trainee IT Helpdesk Technician / 1st Line Support in Norfolk
Some tips for your application 🫡
Show Your Passion:Let us know why you're excited about starting a career in Cyber Security! Share your motivation for making the switch from retail or hospitality, and how you see yourself thriving in this fast-paced industry.
Tailor Your CV:Make sure your CV highlights any transferable skills from your previous jobs. Whether it's customer service or problem-solving, we want to see how your past experiences can benefit your future in IT support.
Be Authentic:Don’t be afraid to show your personality in your application. We appreciate genuine candidates who are ready to learn and grow, so let your unique voice shine through!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get you started on your journey towards a rewarding career in Cyber Security.
How to prepare for a job interview at Newto Training
✨Know Your Stuff
Make sure you understand the basics of IT support and Cyber Security. Brush up on key concepts related to Microsoft Azure, CompTIA certifications, and general troubleshooting techniques. This will not only help you answer questions confidently but also show your genuine interest in the field.
✨Showcase Your Transferable Skills
If you're coming from retail or hospitality, think about how your customer service skills can apply to IT support. Be ready to share examples of how you've solved problems or helped customers in your previous roles. This will demonstrate that you have the right mindset for a 1st Line Support position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like for a Trainee IT Helpdesk Technician. This shows that you're engaged and serious about the role.
✨Practice Makes Perfect
Consider doing mock interviews with friends or family. Practising common interview questions can help you articulate your thoughts better and reduce anxiety. The more comfortable you are speaking about your experiences and aspirations, the more likely you'll leave a great impression.
