Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Cyber Security Career Programme and gain hands-on experience in IT support.
- Company: Fast-growing Cyber Security company focused on reskilling and career development.
- Benefits: Earn 4 globally recognised certifications and enjoy a job guarantee or your money back.
- Why this job: Kickstart your career in a booming industry with real prospects and flexibility.
- Qualifications: No prior IT experience needed, just strong communication skills and a desire to learn.
- Other info: Connect directly with partner companies for job placements after completing the programme.
The predicted salary is between 800 - 1200 £ per month.
Looking to move away from retail, hospitality or shift work – and build a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects.
You’ll gain four globally recognised certifications – Microsoft Azure Fundamentals, Comp TIA Security+, Comp TIA Cy SA+ and Forescout FSCA – along with over 100 hours of live, instructor-led online training. Everything is built around practical learning, so you’ll get real-world project work that prepares you for what happens in real security environments.
We help people at every stage of their career journey. Many of our students come from completely different backgrounds – sales, retail, customer service – and go on to land Cyber roles within six months of completing our course. Once you complete your programme, we connect you directly with our partner companies to secure your first role. And if you don’t receive a job offer, we’ll refund 100% of your course fees.
What you’ll get:
- 4x industry-recognised certifications
- 100+ hours of live online training
- Real-world project work to add to your CV
- Job guarantee on completion – or we refund your course fees
Course cost: £2,795. Or £232.91 per month. You don’t need previous technical experience – just strong communication skills, curiosity, and the motivation to learn.
If you’re ready to move into a career that pays better, helps you grow faster, and can be done from anywhere, this is your next step. Interested to start your Cyber Security journey? Click below.
Trainee it helpdesk technician / 1st line support in Midlothian employer: Newto Training
Contact Detail:
Newto Training Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee it helpdesk technician / 1st line support in Midlothian
✨Tip Number 1
Network like a pro! Reach out to people in the Cyber Security field, attend online meetups, and join relevant forums. The more connections we make, the better our chances of landing that first role.
✨Tip Number 2
Practice makes perfect! Get hands-on with the tools and technologies you'll be using in your new role. We can find free resources and labs online to help us build our skills and confidence.
✨Tip Number 3
Ace the interview! Research common interview questions for IT helpdesk roles and practice your answers. We should also prepare some questions to ask the interviewer – it shows we're genuinely interested!
✨Tip Number 4
Apply through our website! Once we've completed our training, we can connect directly with partner companies looking for fresh talent. It’s a great way to get our foot in the door and start our Cyber Security career.
We think you need these skills to ace Trainee it helpdesk technician / 1st line support in Midlothian
Some tips for your application 🫡
Show Your Passion: When writing your application, let us see your enthusiasm for Cyber Security! Share why you're excited about this field and how you want to make a difference. A genuine passion can really set you apart from the crowd.
Highlight Transferable Skills: Even if you’re coming from retail or hospitality, you’ve got skills that are super relevant! Focus on your communication skills, problem-solving abilities, and any experience with customer service. We love seeing how your background can bring value to our team.
Tailor Your CV: Make sure your CV is tailored to the role of Trainee IT Helpdesk Technician. Use keywords from the job description and highlight any relevant experiences or projects. This shows us you’ve done your homework and are serious about the position!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re proactive – a great trait for a future techie!
How to prepare for a job interview at Newto Training
✨Know Your Stuff
Familiarise yourself with the basics of Cyber Security and the specific certifications you'll be gaining. Even if you don’t have prior IT experience, showing that you’ve done your homework on Microsoft Azure Fundamentals or Comp TIA Security+ can really impress the interviewers.
✨Showcase Your Transferable Skills
If you're coming from retail or hospitality, highlight your strong communication skills and customer service experience. These are crucial in a helpdesk role, so make sure to give examples of how you've successfully resolved issues or helped customers in the past.
✨Ask Smart Questions
Prepare a few thoughtful questions about the company’s approach to Cyber Security or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with friends or using online resources. Practising common interview questions related to IT support can help you feel more confident and articulate during the actual interview.