IT Helpdesk Technician

IT Helpdesk Technician

Full-Time 28800 - 43200 £ / year (est.) No home office possible
Newto Training

At a Glance

  • Tasks: Launch your IT career with hands-on training and real-world projects.
  • Company: Newto Training, dedicated to helping you succeed in IT support.
  • Benefits: Job guarantee, three globally recognised certifications, and flexible payment options.
  • Why this job: No experience needed; just bring your passion and communication skills!
  • Qualifications: Soft skills and a desire to learn are all you need.
  • Other info: Join a supportive community and kickstart your tech journey!

The predicted salary is between 28800 - 43200 £ per year.

Are you ready to start a career in IT Support? The demand for newly trained and qualified IT Support professionals has never been greater and this boasts excellent opportunities for growth amongst other benefits. We help you develop the skills required with three globally recognised qualifications, real-world project work and practical training so that you can be ready to launch your new career in IT support with our job guarantee on completion.

Newto Training can support you at any stage of your career journey whether you're new to the industry or looking to exchange your skills, this IT Helpdesk Technician course is designed to get you job-ready.

Within our IT Helpdesk Technician career programme, you will:

  • 100+ hours of live instructor-led online training
  • 3 certifications: CompTIA ITF+, CompTIA A+ & Forescout FSCA (with an exam resit included)
  • Real-world project work getting you job-ready

Upon completion of your course, we'll put you in touch with our partner companies to secure you a job in the I.T. industry.

Course cost £1995, or, £166.25 per month. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want.

Click 'Apply Now' to begin your new career in IT Support!

IT Helpdesk Technician employer: Newto Training

Newto Training is an exceptional employer for aspiring IT Support professionals, offering a supportive work culture that prioritises employee growth and development. With access to globally recognised qualifications, hands-on training, and a job guarantee upon course completion, we empower our team members to thrive in their careers while fostering a collaborative environment that values passion and communication skills.
Newto Training

Contact Detail:

Newto Training Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Helpdesk Technician

✨Tip Number 1

Network like a pro! Reach out to your instructors and fellow students from the IT Helpdesk Technician course. They can be great connections for job leads and recommendations.

✨Tip Number 2

Practice makes perfect! Set up mock interviews with friends or family. This will help you get comfortable talking about your skills and experiences, making you more confident when it counts.

✨Tip Number 3

Don’t just apply everywhere; target your applications! Research companies that align with your values and interests. Tailor your approach to show them why you’d be a great fit for their team.

✨Tip Number 4

Use our website to apply! We’ve got loads of partner companies looking for fresh talent like you. It’s a straightforward way to get your foot in the door and kickstart your IT career.

We think you need these skills to ace IT Helpdesk Technician

Communication Skills
Passion for IT
CompTIA ITF+ Certification
CompTIA A+ Certification
Forescout FSCA Certification
Real-world Project Work
Job Readiness
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the IT Helpdesk Technician role. Highlight any relevant skills or experiences, even if they’re from different fields. We want to see how your unique background can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for IT support and why you’re excited about this opportunity with us. Keep it concise but make sure it reflects your personality and enthusiasm.

Showcase Your Soft Skills: We’re looking for candidates with great communication skills and a passion for helping others. In your application, don’t forget to mention any experiences that demonstrate these soft skills. They’re just as important as technical know-how!

Apply Through Our Website: To kickstart your journey with us, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on the path to a rewarding career in IT support!

How to prepare for a job interview at Newto Training

✨Know Your Tech Basics

Brush up on the fundamental IT concepts and tools that are relevant to the role. Familiarise yourself with common helpdesk software, troubleshooting techniques, and the certifications you’ve earned. This will show your potential employer that you’re not just qualified on paper but also ready to tackle real-world issues.

✨Showcase Your Soft Skills

Since communication is key in IT support, be prepared to demonstrate your soft skills during the interview. Think of examples where you've effectively communicated complex information or resolved conflicts. This will highlight your ability to work well with clients and colleagues alike.

✨Research the Company

Take some time to learn about the company you’re interviewing with. Understand their products, services, and culture. This knowledge will help you tailor your answers and show genuine interest, making you stand out as a candidate who’s truly invested in the role.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, growth opportunities, or specific challenges they face in IT support. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

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