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For Companies At a Glance
- Tasks: Lead a boutique charity shop, delivering exceptional customer service and managing a passionate team.
- Company: Join the UK's largest cat welfare charity and make a difference for cats and their owners.
- Benefits: Enjoy health benefits, 26 days annual leave, and salary finance options.
- Why this job: Combine your love for fashion and sustainability while supporting a compassionate mission.
- Qualifications: Experience in retail management and a passion for achieving sales targets.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 25000 - 25000 £ per year.
Overview
- Team: Retail
- Location: Wetherby
- Work pattern: 37.5 hours on a rota basis (to include weekends)
- Salary: Up to £25,140.96 per annum
- Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?
Responsibilities of Our Shop Manager
This position will lead the running of one of our Boutique charity shops, where customers discover a curated selection of luxury fashion and accessories. As Shop Manager, you’ll help create an elevated retail experience combining exceptional customer service with a passion for sustainable style and Cats Protection’s compassionate mission. From welcoming clients to maintaining high visual standards, you’ll play a key role in delivering a premium shopping environment that reflects both quality and kindness. You will manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity. To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework.
About the retail team:
Our retail operation consists of over 80 charity shops. Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What We’re Looking For In Our Shop Manager
- Demonstrable learning and experience from working in a relevant retail environment, ideally fashion or similar
- Previous experience of line managing a team and building a culture to achieve a collective goal
- Experience and/or understanding of working to sales targets and budgets
- Excellent organisational skills including the ability to meet deadlines
- Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity
What We Can Offer You
- Range of health benefits
- 26 days annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing and much more
Interested? Here’s how to apply
- Application closing date: 11th February 2026
- Virtual interview date: TBC
- Applications may close before the deadline, so please apply early to avoid disappointment.
- Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferable. You may be just the right candidate.
If Successful, Your Recruitment Journey Will Include
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. This role requires an enhanced DBS check (including the Children’s Barred List).
Shop Manager in Wetherby employer: Newtech Medical Devices Pvt. Ltd.
Contact Detail:
Newtech Medical Devices Pvt. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Wetherby
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for cats and sustainable fashion shine through. We want to see how you can bring that energy to the shop!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to create an exceptional shopping experience. Remember, it’s all about making customers feel valued and appreciated.
✨Tip Number 3
Show us your leadership style! Be ready to discuss how you've managed teams in the past. Share examples of how you’ve motivated others and created a positive culture – we love a good team spirit!
✨Tip Number 4
Don’t forget to prepare questions for us! This shows your genuine interest in the role and helps you understand if we’re the right fit for you. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Shop Manager in Wetherby
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for cats and retail shine through! We want to see how your enthusiasm aligns with our mission at Cats Protection. Share any personal experiences that highlight your commitment to making a difference.
Tailor Your CV: Make sure your CV is tailored to the Shop Manager role. Highlight your relevant experience in retail, especially in fashion, and any leadership roles you've had. We’re looking for someone who can manage a team and drive performance, so showcase those skills!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate strong organisational skills, so show us you can communicate effectively!
Apply Early: Don’t wait until the last minute to submit your application! We might close applications early if we find the right candidate, so get your application in as soon as you can through our website. We can’t wait to hear from you!
How to prepare for a job interview at Newtech Medical Devices Pvt. Ltd.
✨Know Your Stuff
Before the interview, make sure you research the charity and its mission. Understand their retail operations and how they contribute to cat welfare. This will show your genuine interest and help you connect your experience with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and developing others. Highlight any specific achievements related to team performance or sales targets.
✨Demonstrate Your Customer Service Passion
Think of instances where you've gone above and beyond for customers. Share stories that reflect your commitment to exceptional service and how you can create a welcoming environment in the shop, aligning with the charity's compassionate mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the shop's community involvement or how they measure success in their retail operations. It shows you're engaged and thinking about the role long-term.
