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- Tasks: Lead and inspire a team to maximise shop performance and support cat welfare.
- Company: Join the UK's largest cat welfare charity and make a difference.
- Benefits: Enjoy health benefits, 26 days' leave, and financial wellbeing support.
- Why this job: Be a brand ambassador and help improve the lives of cats and their owners.
- Qualifications: Experience in retail management and a passion for achieving goals.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 21000 - 25000 £ per year.
Team: Retail
Location: Stourbridge
Work pattern: 37.5 hours on a rota basis (to include weekends)
Salary: Up to £25,140.96 per annum
Contract: Permanent
We are the UK's largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?
Responsibilities
- Lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity.
- Take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework.
- Support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.
About The Retail Team
Our retail operation consists of over 80 charity shops. Each shop has its own charm and personality due to dedicated volunteers and colleagues. From vintage jewellery and jigsaw puzzles to harps and handbags, customers can find that 'must have' item or simply a 'missing piece'.
Qualifications
- Demonstrable learning and experience from working in a relevant retail environment.
- Previous experience of line managing a team and building a culture to achieve a collective goal.
- Experience and/or understanding of working to sales targets and budgets.
- Excellent organisational skills including the ability to meet deadlines.
- Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity.
Benefits
- Range of health benefits.
- 26 days' annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- And much more – which you can learn about here.
Application Process
Application closing date: 4th December 2025
Virtual interview date: 12th December 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Recruitment Journey (If Successful)
- Anonymised application form.
- Virtual interview via Microsoft Teams.
- Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Shop Manager employer: Newtech Medical Devices Pvt. Ltd.
Contact Detail:
Newtech Medical Devices Pvt. Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for cat welfare shine through. We want to see how you can embody our brand and make a real difference!
✨Tip Number 2
Prepare some solid examples of your leadership skills. Think about times you've successfully managed a team or boosted shop performance. We love hearing about your experiences and how they relate to our goals!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show us you're genuinely interested in the role and the charity. It’s a great way to demonstrate your enthusiasm and get a feel for the team culture.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our mission to help cats!
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Show Your Passion: Let your love for cats and charity shine through in your application. We want to see how your values align with ours, so don’t hold back on sharing why you’re excited about this role!
Tailor Your CV: Make sure your CV highlights relevant experience in retail and team management. We’re looking for specific examples that demonstrate your skills and achievements, so customise it to fit the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story. Use it to explain how your background makes you a great fit for the Shop Manager role and how you can contribute to our mission of helping cats.
Apply Early!: Don’t wait until the last minute to submit your application. We might close applications early if we find the right candidate, so get your application in through our website as soon as you can!
How to prepare for a job interview at Newtech Medical Devices Pvt. Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the charity's mission and values. Familiarise yourself with their retail operations and how they contribute to cat welfare. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've successfully managed and developed teams in the past. Think about specific situations where you motivated your team or improved performance, as this will demonstrate your capability to lead effectively.
✨Be Ready for Budget Talk
Since the role involves managing budgets and sales targets, brush up on your financial acumen. Be prepared to discuss how you've previously handled budgets, met sales targets, or improved shop performance. This will highlight your commercial awareness and ability to drive results.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the charity. Ask about the team culture, how success is measured in the shop, or what challenges they currently face. This not only shows your interest but also helps you gauge if it's the right fit for you.
