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For Companies At a Glance
- Tasks: Lead the Shopper Engagement portfolio and define product vision for innovative retail solutions.
- Company: Join NewStore, a game-changer in retail technology with a diverse and dynamic team.
- Benefits: Enjoy generous PTO, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact in transforming retail experiences for brands worldwide.
- Qualifications: 8+ years in product management with a focus on B2B2C SaaS and mobile products.
- Other info: Be part of a mission-driven team that values diversity and innovation.
The predicted salary is between 48000 - 72000 £ per year.
NewStore is on a mission to bring the joy back to retail by enabling brands to run their entire store from a mobile device. In a world where customer experience is the differentiator, we help retailers deliver personalised, seamless omnichannel shopping experiences that drive loyalty and growth.
We are looking for a strategic, commercially-minded Senior Product Manager to own our Shopper Engagement portfolio, spanning Clienteling and our white-label Shopping App (iOS & Android). You will define the product vision and multi-year strategy, identify growth opportunities, and lead execution from discovery through launch—working closely with Engineering, Design, GTM, Customer Success, and senior leadership. This is a high-impact role with clear ownership of commercial outcomes, customer value, and market differentiation.
What You’ll Do
- Own and execute the product vision, strategy, and roadmap for Clienteling and the Shopping App
- Partner closely with retailers to understand how associates sell effectively in fast-paced store environments
- Lead customer discovery through field visits, workshops, and direct engagement to uncover unmet needs and growth opportunities
- Own core clienteling capabilities including profiles, outreach, tasking, recommendations, and remote selling workflows
- Design high-quality native mobile experiences for both associates and shoppers
- Define and own commercial and product KPIs (e.g. adoption, assisted conversion, GMV impact, repeat purchase)
- Use data, experimentation, and fast feedback loops to continuously optimise outcomes
- Take a platform-first approach, ensuring extensibility and strong integration with POS, OMS, and payments
- Partner with GTM, Marketing, and Customer Success to accelerate time-to-market and customer impact
- Ensure solutions scale globally, supporting localisation, reliability, and performance across markets
Your Story
You are a senior product leader who thrives in ambiguity, balances strategy with execution, and has a strong track record of delivering commercial impact. We are looking for someone with:
- 8+ years of product management experience, ideally in B2B2C SaaS and native mobile products
- Proven ownership of commercial outcomes, not just feature delivery
- Strong data fluency and experience using insights to guide discovery and decision-making
- Experience operating in fast learning cycles—shipping, learning, and iterating based on evidence
- A strong product design sensibility and commitment to exceptional user experience
- Experience building investment cases and partnering with Sales on GTM and commercial viability
- A platform or ecosystem mindset with experience defining multi-year strategies
- Excellent senior-level communication and stakeholder influence
- Hands-on experience with clienteling, CRM, e-commerce, or shopper-facing retail products
Our Story
At NewStore, we are on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. We are empowering brands in 40+ countries to run their entire store on an iPhone, paving the way for a brighter future in retail, where shopping is an effortless, enjoyable experience. At NewStore, our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail and be part of a team that is breaking down barriers and creating a brighter future.
Perks and Benefits
- Generous PTO and R&R: We prioritise your well-being with a generous PTO policy and a culture that encourages you to take the time you need to recharge and relax.
- Professional Growth: We support your career development with a dedicated personal development budget and a learning-centric environment to help you advance your skills and knowledge.
- Flexible Work Options: With the option to work remotely, you can create a work environment that suits your lifestyle and maximises your productivity.
- Balanced Work-Life: Our "life-friendly" working hours are designed to help you maintain a fulfilling career and a balanced personal life.
- Financial Rewards: As part of our team, you will have the opportunity to participate in our success with employee stock options and a quarterly bonus based on company performance.
If you are ready to join a team where you can bring your A-game, let’s talk.
Senior Product Manager, Shopper Engagement in England employer: NewStore
Contact Detail:
NewStore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager, Shopper Engagement in England
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at NewStore or similar companies. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by diving deep into the company’s products and values. Show us you understand our mission to enhance shopper engagement and how your experience aligns with that.
✨Tip Number 3
Don’t just talk about your past roles; share specific examples of how you’ve driven commercial outcomes. We want to see your impact in action, so bring those success stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our mission to revolutionise retail.
We think you need these skills to ace Senior Product Manager, Shopper Engagement in England
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how you connect with our mission to enhance shopper engagement and create seamless experiences. Share any relevant experiences that highlight your love for the industry.
Be Specific About Your Achievements: We’re looking for someone who can demonstrate a strong track record of delivering commercial impact. Use specific examples from your past roles to showcase how you've driven results, whether it’s through product launches or optimising user experiences.
Tailor Your Application: Make sure to customise your application to align with the job description. Highlight your experience in B2B2C SaaS and mobile products, and don’t forget to mention your data fluency and how it has influenced your decision-making in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at NewStore
✨Know Your Product Inside Out
Before the interview, dive deep into NewStore's Shopper Engagement portfolio. Understand the Clienteling features and the white-label Shopping App. Be ready to discuss how you would enhance these products and drive commercial outcomes.
✨Showcase Your Data Skills
Prepare examples of how you've used data to inform product decisions in the past. Highlight your experience with KPIs and how you've leveraged insights to optimise user experiences and drive growth.
✨Demonstrate Strategic Thinking
Be ready to articulate your vision for the future of shopper engagement. Discuss how you would identify growth opportunities and lead execution from discovery through launch, showcasing your ability to balance strategy with hands-on execution.
✨Engage with Real-World Scenarios
Think of specific instances where you've partnered with retailers or stakeholders to uncover unmet needs. Prepare to share these stories during the interview to demonstrate your customer-centric approach and ability to thrive in fast-paced environments.
