At a Glance
- Tasks: Lead and optimise the Order to Cash process, driving automation and continuous improvement.
- Company: Leading international professional services organisation with a focus on innovation.
- Benefits: Competitive salary, bonus, excellent benefits, and hybrid working.
- Other info: Join a dynamic team that values fresh thinking and operational excellence.
- Why this job: Make a genuine impact by transforming processes and embracing technology.
- Qualifications: 5+ years in O2C, strong accounting knowledge, and experience in finance transformation.
The predicted salary is between 51750 - 63250 £ per year.
London | Hybrid Working | Competitive Salary + Bonus + Excellent Benefits
Are you an Order to Cash leader who isn't afraid to challenge the status quo?
Do you know what best-in-class O2C looks like and have the drive to transform processes through automation, AI and continuous improvement?
A leading international professional services organisation is seeking an experienced Order to Cash (O2C) Process Lead to take ownership of its UK revenue cycle within a large, complex, multi-entity business.
This is far more than an operational leadership role.
We're looking for a change agent - someone who can modernise the Order to Cash function, introduce smarter ways of working and embed a culture of continuous improvement.
You'll have the autonomy to challenge existing processes, identify automation and AI opportunities, and help shape a best-in-class finance operation.
The Opportunity
Reporting into senior finance leadership, you'll lead the UK Order to Cash function, managing a small team while partnering with stakeholders across Finance and the wider business to optimise billing, collections, cash application, credit management and working capital performance.
Success in this role won't simply be measured by operational delivery, but by your ability to improve efficiency, enhance controls, leverage technology and deliver sustainable process improvements across the entire revenue cycle.
Key Responsibilities
- Own and optimise the end-to-end Order to Cash process, from billing through to cash collection and allocation.
- Challenge existing ways of working and drive continuous improvement across the function.
- Identify and implement automation and AI opportunities to streamline processes, improve reporting and reduce manual intervention.
- Deliver measurable improvements in cash collection, debtor performance and working capital.
- Develop meaningful KPIs, dashboards and management information to drive operational performance.
- Lead finance transformation initiatives, systems enhancements and process standardisation.
- Strengthen financial controls, governance and compliance across the O2C function.
- Partner with senior stakeholders to improve billing accuracy, resolve disputes and influence behavioural change across the business.
- Lead, coach and develop a high-performing Order to Cash team.
About You
We're looking for someone who combines operational excellence with a transformation mindset.
You’ll ideally have
- At least five years' experience leading an Order to Cash or Accounts Receivable function.
- A recognised accounting qualification or CICM accreditation.
- Strong knowledge of billing, cash application, collections, credit management and working capital.
- Experience delivering finance transformation, process improvement and operational change within a complex organisation.
- A track record of reducing aged debt while maintaining strong customer relationships.
- Experience identifying automation opportunities and using technology to improve efficiency; exposure to AI-enabled solutions would be a distinct advantage.
- Strong SAP (General Ledger/Sales Ledger) knowledge together with solid Excel skills.
- Outstanding stakeholder management skills with the confidence to influence senior leaders and challenge established processes.
- A passion for continuous improvement and the ability to recognise what 'good' looks like, then build a roadmap to get there.
Why Apply?
This is an opportunity to make a genuine impact - not simply manage an existing process.
You’ll join an organisation that wants fresh thinking, values innovation and is looking for someone who can leave the function in a significantly better place than they found it.
If you're an Order to Cash leader who enjoys challenging convention, embracing technology and driving meaningful operational change, we'd love to hear from you.
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Order to Cash (O2C) Process Lead employer: Newstone Talent Solutions
Newstone Talent Solutions is an excellent employer for FP&A Analysts, offering a dynamic work environment in the heart of London. With a strong focus on employee growth and development, the company provides opportunities to engage with senior stakeholders and contribute to strategic decision-making. The hybrid work model promotes a healthy work-life balance, making it an attractive choice for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Order to Cash (O2C) Process Lead
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Newstone Talent Solutions. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Order to Cash (O2C) Process Lead
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Newstone Talent Solutions.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Newstone Talent Solutions's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Newstone Talent Solutions
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Newstone Talent Solutions.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Newstone Talent Solutions will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Newstone Talent Solutions employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
