At a Glance
- Tasks: Lead engineering and building services across multiple sites, ensuring high standards and compliance.
- Company: Established facilities management group with a focus on operational excellence.
- Benefits: Competitive salary, equity options, and flexible hybrid working.
- Other info: Career-defining opportunity with excellent growth potential and a supportive culture.
- Why this job: Shape the future of a high-performing division and drive impactful change.
- Qualifications: Proven leadership in Hard Services and Facilities Management with strong technical knowledge.
The predicted salary is between 110000 - 130000 £ per year.
A well established facilities management group is seeking an experienced Hard Services Director to lead its engineering and building services function. This role oversees the delivery of mechanical, electrical, HVAC and fabric services across a multi-site portfolio, ensuring high standards, strong compliance and reliable service performance.
The Role:
- You will provide strategic direction and hands-on leadership across all technical operations, managing multi-site teams, shaping processes and driving commercial performance.
- With full financial responsibility, you’ll champion operational excellence, client satisfaction and continuous improvement.
Key Responsibilities:
- Commercial & Financial Oversight
- Lead the financial performance of the technical division, ensuring budgets and targets are achieved.
- Control costs, support bids and provide commercial insight for new opportunities.
- Monitor contract performance and maintain healthy margins.
- Operational Leadership
- Oversee maintenance programmes and reactive engineering activities.
- Ensure services meet agreed performance levels and regulatory standards.
- Strengthen processes, quality checks and asset management practices.
- Provide clear operational reporting for internal and client use.
- People Leadership
- Lead and develop engineering teams across multiple sites.
- Set clear expectations and maintain a high-performance culture.
- Support skills development and succession planning.
- Safety & Compliance
- Ensure all engineering work meets statutory, technical and safety requirements.
- Oversee audits, inspections and risk assessments.
- Promote a strong culture of safety and compliance.
- Client & Stakeholder Engagement
- Act as the senior technical contact for clients.
- Attend review meetings, offer guidance and manage escalations effectively.
- Collaboration & Continuous Improvement
- Work closely with other service areas to deliver integrated solutions.
- Contribute to wider business strategy and lead improvement initiatives.
Candidate Profile:
- Experienced senior leader with a strong background in Hard Services, Facilities Management and related technical service environments.
- Proven track record of leading complex, multi-site operations with full accountability for P&L performance, service delivery and business growth.
- A proactive and commercially minded professional with extensive experience gained within established service providers, bringing the leadership capability and sector expertise required for the role.
- Strong technical knowledge with a thorough understanding of engineering standards, statutory obligations, health and safety requirements, and regulatory compliance.
- Accomplished people manager with a history of leading large, diverse teams, fostering high performance and delivering exceptional client service.
- Commercially astute, with a proven ability to improve operational efficiency, enhance profitability and maintain high standards of quality and compliance.
- Credible communicator and relationship builder, capable of influencing stakeholders at board, client and operational levels.
- Based within easy commuting distance of London and the Home Counties, with the flexibility to work a hybrid pattern of three office days and two remote days per week.
This is a career defining opportunity for a commercially driven leader with the expertise and ambition to shape the future of a high performing hard services division. To express interest in this role, please apply confidentially.
Director of Facilities Services in Exeter employer: Newstone Talent Solutions
As a leading facilities management group based in London, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and operational excellence. Our commitment to professional development, coupled with competitive salaries and equity options, ensures that our team members are not only rewarded for their contributions but also empowered to shape the future of our services. Join us to be part of a collaborative environment where your leadership can make a significant impact across multiple sites.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Facilities Services in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to hard services and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've led teams, improved operational efficiency, and driven client satisfaction. This is your chance to shine as a people manager!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Director of Facilities Services in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Hard Services Director role. Highlight your leadership in multi-site operations and any relevant financial oversight you've managed.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven operational excellence and client satisfaction in previous roles.
Showcase Your Technical Knowledge:Since this role requires strong technical knowledge, don’t shy away from mentioning your expertise in engineering standards and compliance. We want to see how you can bring that to our team!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Newstone Talent Solutions
✨Know Your Numbers
As a Hard Services Director, you'll need to demonstrate your financial acumen. Brush up on key metrics related to P&L performance, budgets, and cost control. Be ready to discuss how you've successfully managed financial oversight in previous roles.
✨Showcase Your Leadership Style
This role requires strong people leadership skills. Prepare examples of how you've led diverse teams across multiple sites. Highlight your approach to fostering a high-performance culture and supporting skills development within your teams.
✨Understand Compliance Inside Out
Safety and compliance are crucial in facilities management. Familiarise yourself with relevant statutory obligations and engineering standards. Be prepared to discuss how you've ensured compliance in past projects and how you handle audits and inspections.
✨Engage with Stakeholders
Client and stakeholder engagement is key for this position. Think about your experience in managing client relationships and how you've effectively communicated with stakeholders at various levels. Prepare to share specific instances where you've influenced decisions or resolved escalations.
