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For Companies At a Glance
- Tasks: Lead engineering and building services across multiple sites, ensuring high standards and compliance.
- Company: Respected organisation in the built environment sector with a focus on operational excellence.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Shape the future of a high-performing division while driving client satisfaction and operational efficiency.
- Qualifications: Extensive leadership experience in hard services and facilities management.
- Other info: Dynamic role with a strong emphasis on safety, compliance, and team development.
The predicted salary is between 72000 - 84000 £ per year.
A respected organisation within the built environment sector is seeking a Hard Services Director to lead its engineering and building services function. This role oversees the delivery of mechanical, electrical, HVAC and fabric services across a multi-site portfolio, ensuring high standards, strong compliance and reliable service performance.
The Role
You will provide strategic direction and hands-on leadership across all technical operations, managing multi-site teams, shaping processes and driving commercial performance. With full financial responsibility, you’ll champion operational excellence, client satisfaction and continuous improvement.
Key Responsibilities
- Commercial & Financial Oversight
- Lead the financial performance of the technical division, ensuring budgets and targets are achieved.
- Control costs, support bids and provide commercial insight for new opportunities.
- Monitor contract performance and maintain healthy margins.
- Operational Leadership
- Oversee maintenance programmes and reactive engineering activities.
- Ensure services meet agreed performance levels and regulatory standards.
- Strengthen processes, quality checks and asset management practices.
- Provide clear operational reporting for internal and client use.
- People Leadership
- Lead and develop engineering teams across multiple sites.
- Set clear expectations and maintain a high-performance culture.
- Support skills development and succession planning.
- Safety & Compliance
- Ensure all engineering work meets statutory, technical and safety requirements.
- Oversee audits, inspections and risk assessments.
- Promote a strong culture of safety and compliance.
- Client & Stakeholder Engagement
- Act as the senior technical contact for clients.
- Attend review meetings, offer guidance and manage escalations effectively.
- Collaboration & Continuous Improvement
- Work closely with other service areas to deliver integrated solutions.
- Contribute to wider business strategy and lead improvement initiatives.
Candidate Profile
- Extensive senior leadership experience within hard services, facilities management or a related sector.
- Proven success managing complex, multi-site operations with full P&L responsibility.
- A proactive, self-driven professional with proven corporate experience and a successful background at established service providers such as Mitie, G4S, Bidvest Noonan, or similar, demonstrating the expertise and capabilities required for this role.
- Strong people leader with a track record of motivating and managing large, diverse teams while delivering outstanding client engagement.
- Commercially astute, skilled at driving operational efficiency, financial performance and client satisfaction, while upholding the highest standards of compliance and quality.
- Excellent communicator with the ability to influence and build strong relationships at executive and client level.
- London or Home Counties based, with a reliable commute to support regular central London work.
- Flexible to begin on a 4 days office / 1 day remote hybrid pattern, with scope to transition to a 3 / 2 model in line with business needs.
This is a career defining opportunity for a commercially driven leader with the expertise and ambition to shape the future of a high performing hard services division. To express interest in this role, please apply confidentially.
Director of Facilities Services in England employer: Newstone Talent Solutions
Contact Detail:
Newstone Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Facilities Services in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience with hard services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your extensive leadership experience and commercial acumen make you the perfect fit for the Hard Services Director role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Director of Facilities Services in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in facilities management and any relevant achievements that showcase your ability to drive operational efficiency.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Hard Services Director role. Share specific examples of how you've led teams, managed budgets, and improved client satisfaction in previous roles.
Showcase Your People Skills: Since this role involves leading diverse teams, emphasise your people management skills. Talk about how you've motivated teams and fostered a high-performance culture in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can ensure your application gets the attention it deserves!
How to prepare for a job interview at Newstone Talent Solutions
✨Know Your Numbers
As a Hard Services Director, you'll need to demonstrate your financial acumen. Brush up on key metrics related to budget management, P&L responsibilities, and cost control strategies. Be ready to discuss how you've successfully managed financial performance in previous roles.
✨Showcase Your Leadership Style
This role requires strong people leadership skills. Prepare examples of how you've motivated and developed large teams across multiple sites. Think about specific challenges you've faced and how you fostered a high-performance culture while ensuring client satisfaction.
✨Understand Compliance and Safety Standards
Safety and compliance are crucial in this sector. Familiarise yourself with relevant statutory and technical requirements. Be prepared to discuss how you've ensured compliance in past projects and how you promote a culture of safety within your teams.
✨Engage with Stakeholders
Client and stakeholder engagement is key for this position. Prepare to share experiences where you've acted as a senior technical contact, managed escalations, or contributed to client satisfaction. Highlight your communication skills and ability to build strong relationships at all levels.
