Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide outstanding service, handle inquiries, and resolve customer issues.
- Company: Join Newstaff Employment Services, a passionate team dedicated to customer satisfaction.
- Benefits: Enjoy free parking, weekly pay, holiday accrual, and competitive hourly rates.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Previous customer service experience and excellent communication skills required.
- Other info: Flexible hours with potential for permanent placement after 8 weeks.
The predicted salary is between 12 - 13 £ per hour.
Newstaff Employment Services is looking for a passionate and dedicated Customer Service Representative to join our team. In this role, you will be the face of our company, providing outstanding service to our clients and ensuring their needs are met effectively. Your primary responsibilities will involve handling customer inquiries, resolving issues, and maintaining strong relations with our customer base. The ideal candidate will possess exceptional communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. If you are committed to providing excellent customer service and enjoy helping others, we want to hear from you!
Responsibilities
- Respond promptly and effectively to customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints in a professional manner.
- Maintain accurate records of customer interactions and transactions.
- Provide information about products and services to customers.
- Collaborate with other team members to ensure customer satisfaction.
- Assist in developing and implementing customer service policies and procedures.
- Identify opportunities for enhancing the customer experience and suggest improvements.
Requirements
- Previous experience in customer service, ideally from an industrial customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using customer service software and Microsoft Office Suite.
- Ability to handle stressful situations and maintain a calm demeanour.
- Flexibility to work various shifts, including weekends and holidays as needed.
- Positive attitude and a strong desire to help others.
- Excellent PC skills, word and excel.
Benefits
- Free onsite parking, weekly pay, accrued holiday and online pay slip.
- Hourly rate from £12.21 to £13.00 per hour depending on experience.
- This is a temp to perm role after 8 weeks.
- Hours of work are Monday to Friday 8am to 6pm with some flexibility.
To apply for this role please send updated CV to Newstaff Milton Keynes.
Customer Service Representative in Milton Keynes employer: Newstaff Employment Services
Contact Detail:
Newstaff Employment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Milton Keynes
✨Tip Number 1
Make sure you know the company inside out! Research Newstaff Employment Services and understand their values, mission, and the services they offer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, it’s crucial to demonstrate your ability to communicate clearly and effectively. Try role-playing common customer scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you successfully resolved customer issues. This will not only highlight your abilities but also show that you can handle stressful situations with a calm demeanour.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining our team. Good luck!
We think you need these skills to ace Customer Service Representative in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Representative role. Highlight your previous customer service experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention why you want to work with us at Newstaff.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application is clear and concise. Use proper grammar and spelling, and let your personality come through – we love a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Newstaff Employment Services
✨Know the Company Inside Out
Before your interview, take some time to research Newstaff Employment Services. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Representative, communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practise articulating these scenarios clearly and confidently during the interview.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you faced challenges in customer service and how you overcame them. Be ready to discuss your thought process and the steps you took to resolve those issues. This will highlight your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, customer service policies, or opportunities for growth within the company. This shows that you’re not just interested in the job, but also in how you can contribute to the team.
