At a Glance
- Tasks: Manage IT systems, ensuring stability and driving improvements across multiple sites.
- Company: Join Newsprinters Holdings Ltd, a company that values collaboration and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for career progression.
- Other info: Dynamic environment with a focus on continuous improvement and stakeholder collaboration.
- Why this job: Make a real impact on operational IT systems and work with diverse teams.
- Qualifications: Experience in IT coordination and strong communication skills required.
The predicted salary is between 45000 - 55000 € per year.
We are looking for an Operational IT Systems Manager to act as the key link between our operational teams and internal and external IT partners. You will be responsible for the ownership of locally managed systems, their stability, and ongoing development of the organisation’s operational systems and IT environment, ensuring both day-to-day reliability and the successful delivery of strategic improvements.
Location: Broxbourne, Knowsley or Eurocentral (Travel Required)
About the Role
This is an exciting opportunity for someone with strong coordination skills, a practical understanding of IT systems, and the ability to work across multiple stakeholders. You will oversee system stability, reporting platforms, IT projects, and supplier relationships, ensuring that our IT environment meets both current operational needs and future growth.
Key Responsibilities- Act as the primary point of contact for IT and systems queries across all Newsprinters Holdings Ltd (NHL) sites.
- Take ownership of locally managed IT systems and applications, ensuring they remain secure, reliable, and fit for purpose.
- Own and develop NHL’s business reporting platforms (e.g., Power BI), ensuring data accuracy, accessibility, performance monitoring, and continuous improvement.
- Conduct regular system reviews to identify improvement opportunities and support long‑term technical development.
- Act as the key liaison between NHL and external IT providers, translating operational requirements into technical solutions and coordinating delivery.
- Coordinate incidents, service requests, system changes, and problem resolution, ensuring issues are prioritised and resolved efficiently.
- Support the implementation of IT standards, infrastructure initiatives, and security protocols, ensuring systems remain compliant with organisational security requirements.
- Lead and coordinate IT projects, system implementations, and upgrades, ensuring delivery aligns with operational priorities and minimises disruption.
- Help define and monitor key performance indicators, including system uptime, incident resolution times, supplier performance, project delivery, and reporting effectiveness.
- Experience in IT coordination, systems management, or IT service support in operational or business‑critical environments.
- Proven experience managing IT suppliers, service providers, and technical partners.
- Strong understanding of IT infrastructure, business systems, and reporting platforms in operational settings.
- Excellent organisational and communication skills, with the ability to translate technical information for non‑technical stakeholders.
- Experience coordinating incident resolution and supporting IT projects or system upgrades.
- Experience in printing, manufacturing, logistics, or production environments.
- Familiarity with IT service management principles (incident, problem, and change management).
- Experience with operational reporting platforms or bespoke business systems.
- Strong sense of ownership and accountability for system performance.
- Calm, structured, and methodical, especially under pressure.
- Proactive, solutions‑focused, and committed to continuous improvement.
- Excellent stakeholder management and collaboration skills.
- Process‑driven with attention to detail and governance.
At Newsprinters Holdings Ltd, we value our people and our culture. We put our customers first, act with respect, work collaboratively, and empower our teams to take ownership. We celebrate diversity, oppose discrimination, and are committed to fair and inclusive practices in recruitment, development, and career progression.
Apply TodayIf you’re ready to take ownership of operational IT systems and make a real impact across multiple sites, we’d love to hear from you. Please email your CV and covering letter to.
Operational IT Systems Manager in London employer: Newsprinters Limited
At Newsprinters Holdings Ltd, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to take ownership of their roles. As an Operational IT Systems Manager, you will benefit from a supportive environment that values continuous improvement and professional growth, with opportunities to lead impactful IT projects across multiple sites in Broxbourne, Knowsley, or Eurocentral. Join us to be part of a diverse team that prioritises customer satisfaction and respects individual contributions, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Operational IT Systems Manager in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Newsprinters Holdings Ltd on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operational IT Systems Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of IT systems and operational environments. Be ready to discuss how you've handled system stability and improvements in past roles, as this will show you're the right fit for the job.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve successfully coordinated IT projects or resolved incidents. This will demonstrate your ability to manage the challenges that come with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Newsprinters Holdings Ltd.
We think you need these skills to ace Operational IT Systems Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operational IT Systems Manager role. Highlight your coordination skills and any relevant IT systems experience to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your experience with IT suppliers and project management.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in IT systems management. We love to see proactive, solutions-focused candidates who can handle pressure and drive continuous improvement.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Newsprinters Limited
✨Know Your IT Systems Inside Out
Make sure you have a solid understanding of the IT systems and applications mentioned in the job description. Be prepared to discuss how you've managed similar systems in the past, focusing on stability and security.
✨Showcase Your Coordination Skills
Since this role involves liaising between operational teams and IT partners, highlight your experience in coordinating projects and resolving incidents. Use specific examples to demonstrate your ability to manage multiple stakeholders effectively.
✨Be Data-Driven
Familiarise yourself with reporting platforms like Power BI. Be ready to talk about how you've used data to drive improvements in system performance or operational efficiency in previous roles.
✨Emphasise Your Problem-Solving Approach
Prepare to discuss how you handle challenges, especially under pressure. Share examples of how you've proactively identified issues and implemented solutions, showcasing your commitment to continuous improvement.
