At a Glance
- Tasks: Manage IT systems and ensure operational stability while driving strategic improvements.
- Company: Join Newsprinters Holdings Ltd, a company that values collaboration and diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for career progression.
- Other info: Dynamic work environment with a focus on continuous improvement and stakeholder collaboration.
- Why this job: Make a real impact on IT systems across multiple sites and enhance operational efficiency.
- Qualifications: Experience in IT coordination and strong communication skills are essential.
The predicted salary is between 45000 - 55000 € per year.
We are looking for an Operational IT Systems Manager to act as the key link between our operational teams and internal and external IT partners. You will be responsible for the ownership of locally managed systems, their stability, and ongoing development of the organisation’s operational systems and IT environment, ensuring both day-to-day reliability and the successful delivery of strategic improvements.
Location: Broxbourne, Knowsley or Eurocentral (Travel Required)
About the Role
This is an exciting opportunity for someone with strong coordination skills, a practical understanding of IT systems, and the ability to work across multiple stakeholders. You will oversee system stability, reporting platforms, IT projects, and supplier relationships, ensuring that our IT environment meets both current operational needs and future growth.
Key Responsibilities
- Act as the primary point of contact for IT and systems queries across all Newsprinters Holdings Ltd (NHL) sites.
- Take ownership of locally managed IT systems and applications, ensuring they remain secure, reliable, and fit for purpose.
- Own and develop NHL’s business reporting platforms (e.g., Power BI), ensuring data accuracy, accessibility, performance monitoring, and continuous improvement.
- Conduct regular system reviews to identify improvement opportunities and support long‑term technical development.
- Act as the key liaison between NHL and external IT providers, translating operational requirements into technical solutions and coordinating delivery.
- Coordinate incidents, service requests, system changes, and problem resolution, ensuring issues are prioritised and resolved efficiently.
- Support the implementation of IT standards, infrastructure initiatives, and security protocols, ensuring systems remain compliant with organisational security requirements.
- Lead and coordinate IT projects, system implementations, and upgrades, ensuring delivery aligns with operational priorities and minimises disruption.
- Help define and monitor key performance indicators, including system uptime, incident resolution times, supplier performance, project delivery, and reporting effectiveness.
What We’re Looking For
- Experience in IT coordination, systems management, or IT service support in operational or business‑critical environments.
- Proven experience managing IT suppliers, service providers, and technical partners.
- Strong understanding of IT infrastructure, business systems, and reporting platforms in operational settings.
- Excellent organisational and communication skills, with the ability to translate technical information for non‑technical stakeholders.
- Experience coordinating incident resolution and supporting IT projects or system upgrades.
- Experience in printing, manufacturing, logistics, or production environments.
- Familiarity with IT service management principles (incident, problem, and change management).
- Experience with operational reporting platforms or bespoke business systems.
Personal Attributes
- Strong sense of ownership and accountability for system performance.
- Calm, structured, and methodical, especially under pressure.
- Proactive, solutions‑focused, and committed to continuous improvement.
- Excellent stakeholder management and collaboration skills.
- Process‑driven with attention to detail and governance.
Why Join Us
At Newsprinters Holdings Ltd, we value our people and our culture. We put our customers first, act with respect, work collaboratively, and empower our teams to take ownership. We celebrate diversity, oppose discrimination, and are committed to fair and inclusive practices in recruitment, development, and career progression.
Apply Today
If you’re ready to take ownership of operational IT systems and make a real impact across multiple sites, we’d love to hear from you. Please email your CV and covering letter to applications@newsprinters.co.uk.
Operational IT Systems Manager in Broxbourne employer: Newsprinters Limited
At Newsprinters Holdings Ltd, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to take ownership of their roles. As an Operational IT Systems Manager, you will benefit from a supportive environment that values continuous improvement and professional growth, with opportunities to lead impactful IT projects across multiple sites in Broxbourne, Knowsley, or Eurocentral. Join us to be part of a diverse team that prioritises customer satisfaction and respects individual contributions, ensuring a rewarding and meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Operational IT Systems Manager in Broxbourne
✨Tip Number 1
Network like a pro! Reach out to current employees at Newsprinters Holdings Ltd on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operational IT Systems Manager role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of IT systems and operational environments. Be ready to discuss how you've managed IT projects or resolved incidents in the past, as this will show you’re the right fit for the job.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of specific examples where you’ve improved system stability or enhanced reporting platforms. This will demonstrate your proactive approach and commitment to continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Newsprinters Holdings Ltd.
We think you need these skills to ace Operational IT Systems Manager in Broxbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operational IT Systems Manager. Highlight your experience in IT coordination and systems management, especially in operational environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed IT systems and improved processes in the past. We love a good story!
Showcase Your Stakeholder Skills:Since this role involves liaising with various stakeholders, make sure to highlight your communication and collaboration skills. We want to know how you’ve successfully worked with both technical and non-technical teams in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don’t miss out on this opportunity!
How to prepare for a job interview at Newsprinters Limited
✨Know Your IT Systems Inside Out
Before the interview, make sure you have a solid understanding of the IT systems and applications mentioned in the job description. Familiarise yourself with tools like Power BI and any relevant reporting platforms. This will help you speak confidently about how you can ensure their stability and ongoing development.
✨Showcase Your Coordination Skills
Since the role requires strong coordination skills, prepare examples from your past experiences where you've successfully managed multiple stakeholders or projects. Be ready to discuss how you prioritised tasks and resolved conflicts, as this will demonstrate your ability to act as a key link between teams.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge and problem-solving abilities. Brush up on IT service management principles, incident resolution, and change management. Being able to translate technical jargon into layman's terms will also impress your interviewers, especially since you'll be liaising with non-technical stakeholders.
✨Emphasise Continuous Improvement
The company values a proactive approach to continuous improvement. Think of specific instances where you've identified opportunities for system enhancements or efficiencies in previous roles. Sharing these examples will show that you're not just about maintaining the status quo but are committed to driving progress.
