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- Tasks: Provide 1st and 2nd line IT and AV support to staff and students.
- Company: Join a world-leading university with a diverse and inclusive workforce.
- Benefits: Competitive salary, visa sponsorship, relocation support, and career development.
- Other info: Excellent opportunity for international candidates seeking long-term career growth in the UK.
- Why this job: Gain hands-on experience in a fast-paced academic environment while making a real impact.
- Qualifications: Strong interest in IT and AV technologies, customer service skills, and teamwork.
The predicted salary is between 26707 - 30378 £ per year.
This IT and AV Support Technician job in England for 2026 presents an excellent opportunity for international technology professionals seeking UK Skilled Worker visa sponsorship within a respected academic environment. Based in Bath, England, this permanent, full-time role offers structured career development, competitive public-sector remuneration, and relocation and visa support for eligible overseas candidates. The position is ideal for early to mid-career IT professionals looking to build long-term experience in enterprise IT and audio-visual support within a globally recognised university setting.
About the Role
As an IT and AV Support Technician, you will join a collaborative 1st and 2nd line support team, delivering front-line technical assistance to staff and students across teaching, learning, and administrative environments. The role combines hands-on technical troubleshooting with customer-facing support, covering hardware, operating systems, software, and audio-visual technologies. Working in a fast-paced academic environment, you will gain exposure to a broad range of technologies while contributing to the reliability and quality of IT and AV services across campus.
About the Hiring Firm
The hiring organisation is a world-leading research and teaching university with a strong international reputation and a diverse, inclusive workforce representing over 60 nationalities. The institution is known for its investment in digital infrastructure, staff wellbeing, and professional development. As a licensed Skilled Worker sponsor, the employer provides visa reimbursement, relocation support, and interest-free loans for immigration costs, making it an attractive destination for international professionals seeking stability and long-term career growth in the UK.
Responsibilities
- Provide 1st and 2nd line IT and AV support to staff and students via in-person, phone, remote, and ticketing systems
- Diagnose and resolve faults related to hardware, operating systems, software, and audio-visual equipment
- Perform basic hardware and AV repairs and replacements
- Assist with the build, deployment, and setup of IT and AV equipment in teaching spaces, offices, and meeting rooms
- Support IT and AV projects and small works as required
- Contribute to the development of knowledge bases, considered guides, and self-help resources
- Maintain accurate documentation and follow service management procedures
Requirements
- Background or strong interest in IT and audio-visual technologies
- Understanding of one or more operating systems, such as Windows, macOS, or mobile platforms
- Familiarity with common office productivity software
- Basic experience with hardware troubleshooting or repairs
- Strong customer service and communication skills
- Ability to work independently and collaboratively in a team environment
- Excellent organisational skills with the ability to multitask and prioritise
- Eligibility to meet UK Skilled Worker visa requirements
This IT and AV Support Technician role in the UK with visa sponsorship offers international candidates a rare combination of technical skill development, employment security, and comprehensive relocation support. With a salary ranging from £26,707 to £30,378 per year, generous benefits, and clear career progression within a globally respected university, this position is an outstanding gateway for skilled professionals seeking to build a sustainable technology career in England.
IT and AV Support Technician Job in England 2026 (£26,000 to £30,000) employer: NewsNowGh
Contact Detail:
NewsNowGh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT and AV Support Technician Job in England 2026 (£26,000 to £30,000)
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or similar institutions on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on common IT and AV support scenarios. Think about how you'd troubleshoot specific issues and be ready to share your thought process during the interview.
✨Tip Number 3
Show off your passion for technology! During interviews, talk about any personal projects or experiences that highlight your skills in IT and AV support. It’s all about demonstrating your enthusiasm and expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace IT and AV Support Technician Job in England 2026 (£26,000 to £30,000)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT and AV Support Technician role. Highlight relevant experience, especially in troubleshooting and customer service, as these are key for us in this position.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about IT and AV support. Share specific examples of how you've helped others with tech issues, as we love seeing that customer-focused mindset!
Showcase Your Technical Skills: Don’t forget to mention your familiarity with operating systems and audio-visual technologies. We want to see your technical prowess shine through, so be specific about the tools and software you’ve worked with.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can review it promptly. Plus, it’s super easy!
How to prepare for a job interview at NewsNowGh
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT and AV technologies. Familiarise yourself with common operating systems like Windows and macOS, as well as audio-visual equipment. Being able to discuss specific troubleshooting scenarios will show your technical prowess.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer-facing support, prepare examples of how you've successfully assisted users in the past. Highlight your communication skills and ability to work collaboratively, as these are key in an academic environment.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would approach diagnosing a hardware issue or setting up AV equipment in a classroom. Practising these scenarios can help you feel more confident.
✨Research the Institution
Take some time to learn about the university's values, culture, and recent developments in their digital infrastructure. Showing that you understand their mission and how you can contribute will set you apart from other candidates.