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- Tasks: Provide IT support, resolve issues, and assist with hardware management.
- Company: Leading UK research facility with a dynamic team.
- Benefits: Flexible working arrangements and a collaborative environment.
- Why this job: Join a passionate team and enhance your tech skills while making a difference.
- Qualifications: Five GCSEs including Maths and English, strong communication, and Microsoft proficiency.
- Other info: Great opportunity for career growth in a tech-focused setting.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK research facility is seeking a Computing Support Analyst to join their dynamic team. The role involves providing IT assistance to staff, resolving issues in-person, over the phone, and via email. With responsibilities including hardware management and onboarding support, it’s an exciting opportunity for those passionate about technology.
Candidates should have five GCSEs including Maths and English, alongside strong communication skills and proficiency in Microsoft products. This position offers flexible working arrangements and a collaborative work environment.
Flexible IT Support Analyst for Research & Tech in Cambridge employer: NewsNowGh
Contact Detail:
NewsNowGh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible IT Support Analyst for Research & Tech in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current employees at the research facility on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you’d handle specific tech issues or customer queries. We want to show them that you’re not just knowledgeable, but also a problem-solver!
✨Tip Number 3
Show off your passion for technology! During interviews, share personal projects or experiences that highlight your skills with Microsoft products and hardware management. Let’s make sure they see your enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that flexible IT Support Analyst role.
We think you need these skills to ace Flexible IT Support Analyst for Research & Tech in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the job description. We want to see how your background aligns with the role of IT Support Analyst, so don’t hold back on showcasing your tech passion!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how you can contribute to our dynamic team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Whether it’s in your CV or cover letter, use clear and concise language to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our awesome team and culture!
How to prepare for a job interview at NewsNowGh
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of common IT issues and solutions. Familiarise yourself with hardware management and the Microsoft products mentioned in the job description. Being able to discuss specific examples of how you've resolved tech problems in the past will really impress them.
✨Show Off Your Communication Skills
Since this role involves assisting staff over various channels, practice explaining technical concepts in simple terms. You might want to prepare a few scenarios where you successfully communicated complex information to non-tech-savvy individuals. This will demonstrate your ability to connect with others effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a staff member struggling with a software issue. Think through your problem-solving process and be ready to articulate it clearly. This shows your analytical skills and your approach to customer service.
✨Emphasise Your Flexibility
With flexible working arrangements being a key part of the role, be prepared to discuss how you manage your time and adapt to changing circumstances. Share examples of how you've successfully worked in dynamic environments or handled unexpected challenges in the past.
