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- Tasks: Lead the front-of-house team to deliver exceptional guest experiences and drive sales.
- Company: Join Qima Café, a globally respected brand in specialty coffee and hospitality.
- Benefits: Competitive salary of £35,000–£40,000, performance bonuses, and UK visa sponsorship.
- Why this job: Build a long-term career in hospitality with clear progression into senior management.
- Qualifications: Proven leadership experience in hospitality and strong communication skills required.
- Other info: Dynamic environment with opportunities for international professionals and career growth.
The predicted salary is between 35000 - 40000 £ per year.
Qima Café is offering an exciting Assistant General Manager opportunity in London for 2026, with UK Skilled Worker visa sponsorship available for qualified international candidates. Based at their flagship location near Warren Street, this full-time leadership role comes with a highly competitive package of £35,000–£40,000 per year (including tronc and performance bonuses). This position is ideal for experienced hospitality professionals who want to build a long-term career in the UK within a premium, globally respected café and specialty coffee brand.
This role is particularly suitable for international candidates seeking not just a job, but a clear pathway into senior hospitality management within a growing, mission-driven organisation that blends world-class coffee, storytelling, and high-end guest experience.
About Role
As Assistant General Manager (Guest Experience Lead), you will play a central leadership role in the daily operation of Qima Café, with primary responsibility for front-of-house performance, service quality, and guest satisfaction. You will lead from the floor, coach teams in real time, and ensure that every guest interaction reflects the brand’s premium standards.
The role combines people leadership, commercial performance, and operational excellence, with a strong focus on driving sales, improving average transaction value, and delivering consistently outstanding service. This position also offers a clear progression path into senior operational leadership as the business expands in the UK and internationally.
About Hiring Firm
Qima Café is part of Qima Coffee, a globally recognised and award-winning organisation known for its pioneering work in coffee sourcing, genetics research, and farmer-first supply chains. The company operates at the intersection of craft, impact, and hospitality, and its London café serves as a flagship showcase of its philosophy.
As a licensed UK visa sponsor, Qima Café actively supports skilled international professionals and offers structured growth opportunities across its wider ecosystem, which includes sourcing, roasting, advisory, and impact-driven projects.
Responsibilities
- Lead the front-of-house team to deliver warm, efficient, and premium guest service
- Drive sales through upselling of brunch, plated desserts, and retail products
- Run daily service briefings to align the team on priorities, promotions, and launches
- Train and mentor staff in guest experience, upselling, and complaint handling
- Coordinate with kitchen and barista teams on new menu and product launches
- Act as the first point of contact for guest issues and ensure effective service recovery
- Oversee FOH stock, consumables, and daily operational readiness
- Maintain high standards of presentation, service flow, and team performance
Requirements
- Proven leadership experience in hospitality, ideally in premium casual dining or specialty coffee
- Strong communication and people management skills
- Demonstrated ability to coach and motivate teams in fast-paced environments
- Commercial mindset with experience driving sales and performance metrics
- Passion for high-quality hospitality and guest experience
- Willingness to relocate to London and work full-time in the UK
- Eligibility for UK Skilled Worker visa sponsorship
This Assistant General Manager role at Qima Café is a premium opportunity for experienced international hospitality professionals seeking UK visa sponsorship, strong earnings, and real career progression. With a respected global brand, a supportive leadership environment, and a clear pathway into senior management, this position offers both immediate professional stability and long-term growth in the UK hospitality industry.
For candidates looking to build a high-impact international career in hospitality, this is an outstanding and strategically valuable opportunity.
Assistant General Manager Job in UK 2026 | Qima Café employer: NewsNowGh
Contact Detail:
NewsNowGh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager Job in UK 2026 | Qima Café
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Qima Café. You never know who might help you land that interview!
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with potential employers, share your love for guest experiences and high-quality service. Let them see how your values align with Qima Café’s mission-driven approach.
✨Tip Number 3
Prepare for those interviews! Research Qima Café’s offerings and think about how you can contribute to their success. Be ready to discuss your leadership style and how you’ve driven sales in previous roles. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Qima Café team. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Assistant General Manager Job in UK 2026 | Qima Café
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to guest satisfaction and how you’ve gone above and beyond in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant General Manager role at Qima Café. Highlight relevant skills and experiences that align with the job description, especially your leadership and sales-driving abilities.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your professionalism, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Qima Café.
How to prepare for a job interview at NewsNowGh
✨Know Your Stuff
Before the interview, dive deep into Qima Café's mission and values. Understand their approach to premium guest experiences and specialty coffee. This knowledge will help you connect your own experience in hospitality to what they’re looking for.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams in fast-paced environments. Highlight instances where you’ve improved service quality or driven sales, as these are key aspects of the Assistant General Manager role.
✨Practice Upselling Techniques
Since driving sales is a big part of the job, think about effective upselling strategies you’ve used in the past. Be ready to discuss how you can apply these techniques at Qima Café to enhance guest experiences and boost revenue.
✨Engage with Real Scenarios
Anticipate questions about handling guest complaints or service recovery. Prepare to role-play these scenarios during the interview, demonstrating your problem-solving skills and commitment to maintaining high service standards.
