At a Glance
- Tasks: Lead and develop a scalable CRM environment to enhance stakeholder relationships.
- Company: Join the prestigious University of Bath with a focus on staff wellbeing and development.
- Benefits: Competitive salary, visa sponsorship, generous leave, and professional growth opportunities.
- Other info: Collaborative culture with excellent career progression and support for international professionals.
- Why this job: Shape CRM strategy in a dynamic environment while making a real impact in higher education.
- Qualifications: Experience with CRM applications and strong stakeholder engagement skills.
The predicted salary is between 47389 - 56535 £ per year.
An excellent opportunity is available for an experienced Account Manager / CRM Service Owner to join a leading UK university in Bath, England, in 2025. This full-time, permanent role sits within the Marketing, Communications, and External Affairs function and offers Skilled Worker visa sponsorship for eligible international candidates. With a competitive salary range from £47,389 to £56,535 and strong institutional backing, the position is ideal for professionals looking to lead enterprise-level CRM strategy within a complex organisation.
About the Role
The CRM Service Owner role is a newly created position designed to strengthen how the university builds and sustains meaningful relationships with its stakeholders. Positioned within the Marketing team but operating with a cross-organisational mandate, the role focuses on owning, developing, and scaling an enterprise CRM environment that supports strategic priorities. The successful candidate will define a clear CRM vision, ensure operational effectiveness, and deliver measurable value across academic and professional services. This role forms part of the university’s CRM Futures programme, an initiative already delivering tangible benefits and supported by senior leadership. The postholder will act as a strategic advisor, promote Agile CRM development practices, and provide governance oversight to ensure CRM initiatives are delivered successfully and aligned with institutional goals.
About the Hiring Firm
The University of Bath combines world-class teaching and research with a strong commitment to staff wellbeing and professional development. Employees benefit from a collaborative culture, excellent facilities, and a comprehensive rewards package that includes pension schemes, generous annual leave, learning opportunities, relocation support, and visa-related assistance. The university’s focus on inclusion, safety, and employee growth makes it an attractive destination for international professionals seeking long-term career development in the UK.
Responsibilities
- Own and develop a stable, scalable enterprise CRM environment across the university
- Define and communicate a clear CRM vision aligned with organisational strategy
- Provide strategic oversight of CRM initiatives approved through governance structures
- Monitor CRM performance and use data insights to drive continuous improvement
- Chair the CRM Working Group and coordinate practitioners across departments
- Translate technical CRM concepts into clear business value for stakeholders
- Manage relationships with external suppliers and contribute to procurement processes
Requirements
- Significant experience working with CRM applications in complex organisations
- Strong ability to analyse data and monitor product performance
- Proven experience engaging and influencing stakeholders at all organisational levels
- Ability to clearly communicate technical concepts in business-focused language
- Experience working with external vendors and procurement frameworks
- Strategic mindset with the ability to align CRM initiatives to wider organisational goals
This Account Manager / CRM Service Owner role at the University of Bath presents a rare opportunity to shape enterprise CRM strategy within a prestigious UK institution while benefiting from visa sponsorship, competitive compensation, and a highly supportive work environment. For professionals seeking a long-term, impactful role in the UK’s higher education sector with strong international credentials, this position offers both career progression and meaningful contribution at scale.
Account Manager Job in UK 2025 with Visa Sponsorship employer: NewsNowGh
The University of Bath is an exceptional employer, offering a collaborative culture and a strong commitment to staff wellbeing and professional development. With competitive salaries, comprehensive benefits including generous annual leave and relocation support, and a focus on inclusion and employee growth, this prestigious institution provides a rewarding environment for professionals looking to make a meaningful impact in the higher education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Job in UK 2025 with Visa Sponsorship
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Bath or similar institutions on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to CRM strategies and stakeholder engagement. We can help you with mock interviews to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples where you've driven CRM success or improved stakeholder relationships. Numbers and results speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can make a difference in our team.
We think you need these skills to ace Account Manager Job in UK 2025 with Visa Sponsorship
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience with CRM applications and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at the University of Bath. Be sure to mention your strategic mindset and how you can contribute to our CRM Futures programme.
Showcase Your Data Skills:Since this role involves analysing data and monitoring performance, make sure to showcase your analytical skills in your application. We love candidates who can turn data insights into actionable strategies!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at NewsNowGh
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM applications relevant to the role. Brush up on your knowledge of how these systems can drive strategic priorities and improve stakeholder relationships. Being able to discuss specific examples of how you've used CRM tools effectively will impress the interviewers.
✨Showcase Your Strategic Mindset
Prepare to discuss how you’ve aligned CRM initiatives with broader organisational goals in your previous roles. Think about specific projects where you’ve defined a clear vision and delivered measurable value. This will demonstrate your ability to think strategically, which is crucial for this position.
✨Engage with Data Insights
Be ready to talk about how you’ve used data to monitor performance and drive improvements in past roles. Bring examples of how data insights have influenced your decisions and led to successful outcomes. This shows that you can leverage analytics to enhance CRM effectiveness.
✨Communicate Clearly and Confidently
Practice translating technical CRM concepts into business-focused language. The interviewers will want to see that you can communicate effectively with stakeholders at all levels. Role-play potential scenarios where you explain complex ideas simply and clearly to ensure you’re prepared.
