Ad Ops Specialist EMEA

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally.

About the Role

The Digital Advertising Operations Specialist plays a key role in the functioning of the ad operations group. You will be responsible for the daily management of client campaigns and driving the strategic revenue growth for each account. A typical day will include:

• Providing quality assurance, implementing campaigns, pulling campaign pacing reports, and reviewing the status of campaigns to optimize their performance.
• Troubleshooting and resolving site and advertiser issues, requiring you to handle clients with grace and confidence while working closely with the account management team(s) and other internal departments.

You will:

• Implement and manage digital and audio advertising campaigns, including direct and programmatic orders.
• Monitor delivery of campaign from beginning to end and optimize as needed.
• Monitor delivery and find ways to optimize based on clients' success metrics.
• Produce weekly reports outlining campaign performance.
• Meet, twice, weekly with the sales and planning team to go over client campaigns and weekly reports.
• Perform proactive daily analysis and campaign optimization.
• Interact with internal as well as external clients including, but not limited to, coordination and consultation to ensure a successful advertising campaign.
• Coordinate with internal teams in QA’ing and launching custom campaigns and custom ad units.
• Follow up with immediate action & provide concise, timely feedback within the deadlines established.
• Self-manage tasks/schedule for effective and efficient time management.
• Troubleshoot targeting issues, resolve any traffic issues, and reconcile discrepancies.
• Troubleshoot simple site issues, liaising with site Developer and Product teams to find solutions.

You have:

• 3–4 years of online ad trafficking experience.
• Ability to multi-task, and work efficiently within a high-paced changing environment.
• Some experience in ad serving tools and order management systems (e.g., GAM, Adbook, Megaphone, IAS, etc.).
• Ideally possess experience of programmatic advertising (PG, PMPs, OMP, etc.).
• Strong organizational and time-management skills.
• Strong analytical and problem-solving skills.
• Strong written and communication skills with the intent of interacting comfortably with both clients and other internal departments.
• Ability to work independently as part of a global team.
• BA/BS preferred or experience in lieu thereof.

Our Benefits:

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need.