Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer engagement strategies and optimise retention initiatives.
- Company: Major media organisation in Greater London with a collaborative culture.
- Benefits: Hybrid work model, employee benefits, and a supportive environment.
- Why this job: Make a real impact on customer loyalty in a dynamic media landscape.
- Qualifications: Proven experience in retention marketing and strong analytical skills.
- Other info: Opportunity to lead teams and drive innovative marketing strategies.
The predicted salary is between 43200 - 72000 £ per year.
A major media organization in Greater London is seeking a Head of Retention to lead customer engagement and retention strategies. You will be responsible for optimizing customer lifetime value and reducing churn via lifecycle marketing initiatives.
The right candidate will have a proven background in retention marketing, strong analytical skills, and experience leading teams in a media or subscription-based setting.
The company offers a hybrid work model and several employee benefits, fostering a collaborative and supportive environment.
Head of Retention & Engagement employer: News Corp UK & Ireland Limited
Contact Detail:
News Corp UK & Ireland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retention & Engagement
✨Tip Number 1
Network like a pro! Reach out to people in the media industry, especially those who work in retention and engagement. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your success in retention marketing. Use data to back up your achievements – numbers speak louder than words!
✨Tip Number 3
Practice makes perfect! Get ready for interviews by rehearsing common questions related to customer engagement strategies. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Head of Retention & Engagement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retention marketing and customer engagement. We want to see how your skills align with the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Head of Retention role. Share specific examples of how you've optimised customer lifetime value and reduced churn in previous roles.
Show Off Your Analytical Skills: Since strong analytical skills are key for this role, make sure to mention any relevant tools or methodologies you’ve used. We love numbers, so if you can quantify your successes, do it!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at News Corp UK & Ireland Limited
✨Know Your Numbers
As a Head of Retention & Engagement, you'll need to demonstrate your analytical skills. Brush up on key metrics related to customer lifetime value and churn rates. Be ready to discuss how you've used data to drive retention strategies in your previous roles.
✨Showcase Your Leadership Style
Since this role involves leading teams, think about your leadership style and be prepared to share examples of how you've successfully managed and motivated teams in the past. Highlight any specific initiatives you led that improved engagement or retention.
✨Understand the Media Landscape
Familiarise yourself with the current trends in the media industry, especially around subscription models and customer engagement. Being able to discuss these trends will show that you're not just qualified but also passionate about the field.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company's current retention strategies and challenges they face. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
