Job Category : Admin & Clerical
Location :Kilbroney Caravan Park Reception, Newry, Mourne and Down District Council
Hours Per Week : 18.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 21:30
Salary: £11.44
Duties and Responsibilities
Responsible for the daily maintenance of the Park/Facility, including toilets and play areas, events space and tennis courts, litter picking, clearing of leaves and cleaning areas as required to ensure a high standard is maintained. Day to day responsibility for the computerised booking system and liaising with the District Development Department officials on bookings of facilities by various groups, including carrying out any necessary follow up actions regarding booking requirements.Respond and deal with all telephone/email enquiries and bookings for the caravan park and other facilities within the park.Cash handling duties and associated paperwork including receipt of payments, operation of cash system and the safe keeping and lodgement of such monies in accordance with Council procedures.Checking the safety of the Park and associated facilities prior to use by the public and, if required, recording details of checks carried out.Opening and closing the facilities as required, and attendance at the facilities at all times when required.Opening and closing of the Ross Monument.Carry out ranging duties as and when required.To enforce Council bye-laws and ensure good order is maintained at all times. Also to ensure that premises are secured.To report all defects and accidents to supervisor.Any other duties that contribute to the achievement and function of this post as identified by the Council.FACTOR AND CRITERIA
Education / Qualifications/
• Grade C or above in GCSE English Language and Maths or equivalent
Experience
• At least 6 months’ relevant experience of handling cash and keeping associated records in a work environment.
• At least 6 months’ relevant experience working with members of the public in a customer service environment.
• At least 1 year’s previous experience of customer service and reception duties.
• Experience of patrol and enforcement duties, eg collecting and issuing of tickets and maintenance of orderly conduct by public.
Skills and Knowledge
Be able to demonstrate competence in use of Microsoft office applications including word, email, spreadsheets, and databases.
Good understanding of health and safety practice relevant to the post.
Ability to work on own initiative with minimal supervision.
Other Requirements
Hold a full current driving licence and access to transport, or access to transport to meet the requirements of the post.
The post will involve working alone
Contact Details:
Newry, Mourne and Down District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Park Attendant/Receptionist in Newry
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Newry, Mourne and Down District Council and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Newry, Mourne and Down District Council and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Newry, Mourne and Down District Council.
Get Familiar with Our Brand:Before applying, take some time to learn about Newry, Mourne and Down District Council and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Newry, Mourne and Down District Council
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Newry, Mourne and Down District Council.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Newry, Mourne and Down District Council will surely appreciate.
