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- Tasks: Join a dynamic team ensuring smooth transport operations and catering services.
- Company: Fast-paced airline catering company with a focus on teamwork and efficiency.
- Benefits: Enjoy free meals, on-site parking, life assurance, and employee discounts.
- Why this job: Be part of an exciting environment where every day brings new challenges.
- Qualifications: Must have a UK driving licence and strong communication skills.
- Other info: Great opportunities for career growth and development in a supportive team.
The predicted salary is between 13 - 16 £ per hour.
As a TSA you will work in a team who work under pressure, in new environments daily. You will undertake duties in all areas of the business airside & landside Operations and Dispatch. You will need an eye for details as you will be required to supervise the inflight catering screening process.
Reports To: Transport Shift / Department Manager
Rate of Pay: £14.76 per hour
Shift: 5 On 3 Off, rolling roster
Mandatory: UK manual driving licence, maximum 3 points
Benefits:
- Free meals
- On-site parking
- Life Assurance of two times basic salary
- An Income Protection Scheme
- Full training and uniform
- Employee Assistance Program
- Free online health and wellbeing support
- Pensions and Income Protection Schemes
- Year-round access to virtual GP Service
- Employee Discounts (also open to friends and family)
- 28 days holiday (inclusive of UK Bank Holidays), increasing with length of service
Roles and Responsibilities:
- Carry out primary security checks of the airline equipment in accordance with both CAA and DfT regulations
- Carry out vehicle security searches in accordance with both CAA and DfT regulations
- Effectively fill requisitions and load airline food and catering supplies inside delivery trucks
- Ensure drivers are provided with all catering components for each flight on time
- Assist in the catering and de-catering of all aircraft as instructed by block plans and allocator
- Ensure aircraft are catered following correct galley plan for that aircraft
- Ensure all catering and de-catering is completed on time and following current SLAs
- Ensure all inbound catering and equipment is moved from the trucks into the wash and pick & pack
- Utilise effective communications to minimise delays and resolve problems
- Multitask and work under pressure
- Lift and/or push approximately 50lbs
- Ensure production and off Dock schedules are met
- Ensuring COSHH and HACCP are always adhered to
- Adhere to clean as you go standard
- Adhere to COVID19 measures
- Adhere to inflight services security compliance
- Comply with all unit Corporate, Social, Responsibility initiatives
- Any other duties as requested by your manager
- Pack carts / Production trollies to the required standard and in accordance with passenger volumes
- Support other departments and teams when and where required to maintain production / dispatch schedule
- All products and equipment meet the required standard before leaving the unit
- Stock is rotated to get maximum shelf life both in the Dispatch and in the unit
- Interact with colleagues, customers, and clients in a professional manner always
Knowledge and Skills:
- Essential UK Driving license, with no points
- Minimum 1 years’ experience in catering (desirable)
- Proven experience of working with customers
- The ability to work calmly under pressure
- Excellent communication, teamwork and customer service skills
- Good literacy skills, verbal written and spoken
Transport Support Assistant employer: Newrest
Contact Detail:
Newrest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Support Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the company’s values and work environment. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills, like multitasking and attention to detail, align with the Transport Support Assistant role.
✨Tip Number 3
Dress the part! Even if the job is hands-on, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Transport Support Assistant
Some tips for your application 🫡
Show Off Your Attention to Detail: In your application, make sure to highlight your attention to detail. This role requires you to supervise the inflight catering screening process, so any examples of how you've excelled in similar tasks will really catch our eye!
Communicate Clearly: Since effective communication is key in this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your communication skills right from the start.
Tailor Your Experience: When detailing your experience, tailor it to match the job description. If you've worked in catering or customer service before, mention specific duties that align with what we’re looking for. This shows us you understand the role and are a great fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress. We can’t wait to hear from you!
How to prepare for a job interview at Newrest
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Transport Support Assistant. Familiarise yourself with the key tasks like security checks and catering processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Teamwork Skills
Since this job involves working under pressure and in a team, be ready to share examples of how you've successfully collaborated with others in past roles. Highlight any experiences where you’ve had to multitask or support colleagues to meet tight deadlines.
✨Demonstrate Attention to Detail
Given the importance of detail in this role, prepare to discuss situations where your attention to detail made a difference. Whether it’s ensuring compliance with regulations or managing catering supplies, specific examples will illustrate your capability.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they handle high-pressure situations. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
