Transport Shift Manager

As a Transport Shift Manager in a high-volumeinflight catering unit, you’ll be the driving force behind seamless airsideoperations for some of the world’s biggest airlines. You’ll coordinate people,vehicles and tight flight schedules making real-time decisions that keepaircraft moving and standards sky-high.

Reports to: Transport Manager

Salary: Circa £43,000

Hours: Shift-based (including early,late, night, weekend and public holidays)

Benefits

• Free meals.
• On-site parking.
• Life Assurance of two times basic salary.
• An Income Protection Scheme.
• Full training and uniform.
• Employee Assistance Program.
• Free online health and wellbeing support.
• Pensions and Income Protection Schemes.
• Year-round access to virtual GP Service.
• Employee Discounts (also open to friends and family).
• 28 days holiday (inclusive of UK Bank Holidays), increasing with lengthof service.

KeyResponsibilities

• Leadand motivate airside drivers and transport teams across live shifts, managing the day-to-day operation during the assigned shift, ensuring allscheduled flights are serviced accurately and on time.
• Manage staffing levels, rotas, and overtime in line with businessrequirements.
• Ensure all loading, unloading and transport activities are conducted inaccordance with airline specifications, airport regulations and companyprocedures.
• Monitor shift performance, vehicle utilisation and resource allocationto meet operational demands.
• Coordinate closely with Production, Airside Operations and manage clientrelations to resolve service issues promptly.
• Monitorperformance, handle disruptions and problem-solve under pressure.
• Conduct briefings, audits and incident managementwhen required.
• Conduct regular vehicle, equipment and documentation checks.
• Report and investigate accidents, near misses and service failures,implementing corrective actions.
• Maintain accurate operational records, including driver hours, vehiclemaintenance, and performance reports.
• Identify opportunities to improve operational efficiency, cost controland service quality.
• Support the implementation of new technologies, route optimisation toolsand process improvements.

KeySkills And Attributes

• Strong leadership and team management skills with experience supervisingmulti-skilled operational teams.
• Excellent organisational, problem-solving and decision-making abilitiesunder pressure.
• Good understanding of transport operations within a regulatedenvironment.
• Effective communication skills across all levels of the organisation and
• with external partners.
• High level of diligence and commitment to service quality.
• Proficient in MS Office and transport management systems (TMS)desirable.

Experienceand Qualifications

• Proven experience in a transport or logistics management role, ideallywithin inflight catering, airport, or time-critical service industries.
• Valid UK driving licence (Category B; Category C or airside drivingpermit advantageous).
• Knowledge of airside operations and airport security procedurespreferred.
• IOSH Managing Safely or equivalent health & safety qualificationsare desirable.
• CPC (Certificate of Professional Competence) in Transport Managementadvantageous.