At a Glance
- Tasks: Coordinate daily workloads and ensure in-flight meals meet client specifications.
- Company: Newrest is a leading global player in the catering industry, focused on customer satisfaction.
- Benefits: Enjoy free meals, parking, a pension plan, and mental health support.
- Other info: Permanent contract with a rolling shift pattern of 5 on, 3 off.
- Why this job: Join a dynamic team, gain valuable experience, and contribute to high standards in aviation catering.
- Qualifications: No specific qualifications required; just a passion for teamwork and customer service.
As a Flight Co-ordinator you will be responsible for the accurate, timely and secure delivery of inflight catering services to aircraft. This role serves as the key liaison between Newrest and airline staff, ensuring that all food, beverages, equipment and special meal requests are handed over according to airline specifications and within tight operational timelines.
You will play a critical role in maintaining service quality, compliance with aviation safety, hygiene standards and supporting a seamless inflight experience for airline passengers and crew.
Hours: 40 hours – 5 on 3 off shift pattern.
Shift Times: Start times from 3.00 am starts and finish times up to 21.30.
Rate: £15.75 per hour.
Location: Gatwick.
Contract Type: Fulltime, Permanent.
You must be flexible to work shifts as operations run seven days a week (including evenings and public holidays), you will be required to extend shifts depending on airside operational requirements.
Please note that as this position is in the aviation industry your offer would be subject to security clearance – this requires a 5-year employment reference check. If you are invited to an interview, you will be required to bring a copy of your HMRC employment history, tacho card and driver qualification card.
We are looking for candidates that can commit to this role on a long-term basis, as such candidates must have under four references in the previous five year at the date of application and have the permanent, unrestricted right to work in the UK.
Benefits
- Free meals.
- On-site parking.
- Full training and uniform.
- Employee Assistance Program.
- Free online health and wellbeing support.
- Pensions and Income Protection Schemes.
- Year-round access to virtual GP Service.
- Employee Discounts (also open to friends and family).
- 28 days holiday (inclusive of UK Bank Holidays), increasing with length of service.
Flight Coordinator employer: Newrest
Newrest is an exceptional employer located in Crawley, London Gatwick, offering a dynamic work environment where employee satisfaction and growth are prioritised. With a strong focus on customer service, the company provides comprehensive training, generous benefits including free meals and parking, and a supportive culture that encourages personal and professional development. Employees enjoy a rolling roster that promotes work-life balance, alongside access to mental health resources and a robust pension plan, making it a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Flight Coordinator
✨Tip Number 1
Familiarise yourself with the airline industry and its specific requirements. Understanding the nuances of in-flight catering and customer service will give you an edge during interviews.
✨Tip Number 2
Network with current or former employees of Newrest or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Demonstrate your ability to multitask and work under pressure by preparing examples from your past experiences. This is crucial for a Flight Coordinator role where efficiency is key.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. Being able to effectively communicate with both internal teams and external stakeholders is vital for this position.
We think you need these skills to ace Flight Coordinator
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Flight Coordinator position at Newrest. Understand the key responsibilities and required skills, such as multitasking, effective communication, and adherence to safety measures.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the Flight Coordinator role. Emphasise any previous administrative tasks, customer service experience, or roles that required coordination and communication with stakeholders.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for ensuring customer satisfaction and supporting managers in daily tasks.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Flight Coordinator role.
How to prepare for a job interview at Newrest
✨Show Your Customer Service Skills
As a Flight Coordinator, customer satisfaction is key. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your dedication to providing excellent service.
✨Demonstrate Your Multitasking Ability
The role requires juggling multiple tasks under pressure. During the interview, highlight experiences where you managed several responsibilities simultaneously, especially in fast-paced environments. This will show that you're capable of handling the demands of the job.
✨Familiarise Yourself with Airline Standards
Understanding airline catering standards can set you apart from other candidates. Do some research on common practices and be ready to discuss how you would ensure compliance with these standards in your role.
✨Emphasise Teamwork and Communication
Effective communication with colleagues and clients is crucial in this position. Share specific instances where you worked as part of a team to achieve a goal or resolve a problem, showcasing your ability to collaborate effectively.
