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- Tasks: Coordinate inflight catering services, ensuring timely delivery and compliance with airline standards.
- Company: Join Newrest, a leader in inflight catering, dedicated to quality service for top airlines.
- Benefits: Enjoy free meals, on-site parking, employee discounts, and 28 days holiday plus more!
- Why this job: Be part of a dynamic team, ensuring a seamless experience for passengers and crew.
- Qualifications: Full UK driving license required; previous experience in catering or logistics is a plus.
- Other info: Flexible shifts available, including evenings and weekends, with full training provided.
The predicted salary is between 30000 - 42000 £ per year.
As a Flight Co-ordinator you will be responsible for the accurate, timely, andsecure delivery of inflight catering services to aircraft. This role serves asthe key liaison between Newrest and airline staff, ensuring that all food,beverages, equipment, and special meal requests are handed over according toairline specifications and within tight operational timelines.
You will play acritical role in maintaining service quality, compliance with aviation safety,hygiene standards and supporting a seamless inflight experience for airlinepassengers and crew.
Hours: 40 hours – Rotating Shift(with 3.00 starts and finish times up to 21.30
Per Hour: £15.21 per hour
Location: Crawley – Gatwick
Contract Type: Full time – Permanent
Benefits
- Free meals.
- On-site parking.
- Full training and uniform.
- Employee Assistance Program.
- Free online health and wellbeing support.
- Pensions and Income Protection Schemes.
- Year-round access to virtual GP Service.
- Employee Discounts (also open to friends andfamily).
- 28 days holiday (inclusiveof UK Bank Holidays), increasing with length of service.
Roles AndResponsibilities
- Be an ambassador forNewrest, maintaining the delivery of exceptional service and quality of allinflight catering requirements to some of the world’s leading airlines.
- Conduct daily tasks in accordance with Newrest’s, client and civilaviation authority compliance requirements.
- Plan, coordinate daily tasksbefore the start of each shift and work with internal colleagues to meet dailydeadlines.
- Ensure all in-flightmeals, special meals, beverages and equipment are assembled and loaded inaccordance with client flight loading specifications and inflight orders.
- Ensure all completedcarts/trollies are packed in line with airline standards and maintained atappropriate temperatures (hot/cold) prior to delivery.
- Sealall carts/trollies ready for dispatch, in line with CAA requirements.
- Effectivelyload airline food and catering supplies inside delivery trucks and at theAircraft.
- Guidecatering vehicles airside and ensure safety protocols are followed duringloading and offloading.
- Report anyissues such as delays, shortages, or damaged items to the unit management immediately.
- Utiliseeffective communications to minimise delays and resolve any issues withsustainable solutions.
Essential Skills
- Must have a full UKdriving license.
- Previousexperience in airline catering, logistics, or customer service preferred, butnot essential.
- Ateam player who can effectively manage conflicting priorities in a fast-pacedenvironment without sacrificing quality.
- Goodcommunication and interpersonal skills.
- Physicallyfit and capable of working at heights, indoor fridge temperatures around 10degrees, all outdoor weather conditions and fast-paced environments.
- Liftand/or push up to 25kg.
- Operationalawareness with a good understanding of HACCP, COSHH, DDA, Food Hygiene, Healthand Safety and DFT requirements.
- Must be flexible towork shifts as operations run seven days a week requirement (including eveningsand public holidays), you will be required to extend shifts depending on airsideoperational requirements.
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Flight Co-ordinator employer: Newrest
Contact Detail:
Newrest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Co-ordinator
✨Tip Number 1
Familiarise yourself with the aviation industry, especially in-flight catering services. Understanding the specific requirements and standards of airlines can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the airline catering sector. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to job openings.
✨Tip Number 3
Demonstrate your ability to handle fast-paced environments by sharing examples from previous roles. Highlight any experience where you successfully managed conflicting priorities or tight deadlines.
✨Tip Number 4
Showcase your communication skills during the interview process. Be prepared to discuss how you would effectively liaise with airline staff and resolve potential issues that may arise during operations.
We think you need these skills to ace Flight Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering, logistics, or customer service. Emphasise any previous roles that required attention to detail and compliance with safety standards.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Flight Co-ordinator. Mention specific skills that align with the job description, such as your ability to manage conflicting priorities and your understanding of food hygiene regulations.
Showcase Communication Skills: Since effective communication is key in this role, provide examples in your application of how you've successfully resolved issues or coordinated tasks in a team environment.
Highlight Flexibility: Mention your willingness to work shifts and adapt to changing operational requirements. This shows that you understand the demands of the role and are ready to meet them.
How to prepare for a job interview at Newrest
✨Know the Company
Before your interview, take some time to research Newrest and their role in inflight catering. Understanding their values, mission, and the specific services they provide will help you demonstrate your enthusiasm and fit for the role.
✨Highlight Relevant Experience
Even if you don't have direct experience in airline catering, think about any previous roles in logistics or customer service. Be ready to discuss how those experiences have prepared you for the fast-paced environment of a Flight Co-ordinator.
✨Demonstrate Teamwork Skills
This role requires effective collaboration with various teams. Prepare examples of how you've successfully worked as part of a team in the past, especially in high-pressure situations, to show that you're a team player.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle conflicts. Think of scenarios where you had to manage tight deadlines or resolve issues quickly, and be ready to explain your thought process and actions.
