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- Tasks: Lead and optimise airline catering operations while driving financial planning and performance analysis.
- Company: Join Newrest Inflight UK Ltd, a leader in inflight customer experience.
- Benefits: Competitive salary, career growth, and the chance to shape inflight services.
- Why this job: Make a real impact on customer satisfaction and operational efficiency in a dynamic environment.
- Qualifications: Degree in Finance or related field; strong analytical and negotiation skills required.
- Other info: Be part of a collaborative team that values innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
At Newrest Inflight UK Ltd, you will play a critical role in shaping the inflight customer experience while influencing financial decisions that drive bottom-line results. This unique position is ideal for a dynamic leader who thrives at the intersection of operations and finance. We are seeking a highly analytical and operationally experienced professional to lead and optimise our airline catering operations while driving financial planning, performance analysis, and cost control. This dual-role position will bridge inflight service excellence with robust financial oversight, supporting data-driven decisions to enhance profitability, customer satisfaction, and operational efficiency.
Responsibilities
- Lead end-to-end catering strategy, including menu development, vendor management, contract negotiations, and onboard service innovation.
- Oversee day-to-day catering logistics, ensuring compliance with food safety, regulatory standards, and airline SOPs.
- Collaborate with procurement and commercial teams to identify cost-saving opportunities and drive service improvements.
- Analyse passenger feedback, waste metrics, and service quality KPIs to inform catering adjustments and enhancements.
- Manage vendor relationships, monitor performance, and drive continuous improvement through SLAs and KPIs.
- Develop and maintain catering budgets, forecasts, and variance analyses in coordination with the finance department.
- Conduct in-depth cost modelling, scenario analysis, and financial impact assessments of catering and inflight service initiatives.
- Partner with accounting and operations to ensure accurate expense tracking, reporting, and reconciliations.
- Support monthly and quarterly reporting cycles with insights into cost drivers, efficiency opportunities, and revenue impacts.
- Lead financial evaluation of vendor proposals, CAPEX/OPEX projects, and strategic investments in inflight service delivery.
- Communicate effectively with both financial and non-financial stakeholders.
- Understand and interpret contractual terms; communicate contractual terms to stakeholders and ensure adherence to contract.
- Lead RFP and ad hoc proposals; lead contract negotiations to reduce value leakage, improve commercial outcomes, and mitigate risk by ensuring contract and regulatory compliance.
- Routinely monitor contract performance to ensure contractual obligations are fulfilled and key milestones are met.
- Update commercial terms where appropriate, including routine, standardized contracts like service orders, addendums, and MSAs.
- Obtain approval for non-standard terms in accordance with agreed approval matrices.
- Develop, deliver, and maintain effective commercial methods, processes, and operational procedures to ensure contracts are managed in line with internal and external compliance standards.
Qualifications
- Bachelor’s degree in Finance, CIMA or ACCA Qualified (Desirable)
- Experience in a similar environment with large corporate customers and suppliers
- Strong understanding of FMCG would be desirable
- Advanced financial modelling, budgeting, and analytical skills using Excel and financial planning systems
- Excellent negotiation, communication, and cross-functional collaboration abilities
- Proven track record in cost reduction, process optimization, and customer experience enhancement
- Translator between finance and the business
- Strong interpersonal and presentation skills
- Deliver actionable insight and challenge to all stakeholders
- Become a trusted partner to the business
- Strong focus on problem solving and ownership to drive results
- Advanced knowledge of Excel and PowerPoint
- Proven track record in building and maintaining strong customer relationships
Key Competencies
- Strategic thinking
- Financial acumen
- Operational excellence
- Vendor & stakeholder management
- Data-driven & decision-making
- Attention to detail
- Leadership & team development
- Organised self-starter, with drive and ambition who thrives under pressure, and is capable of confidently working alongside the most senior stakeholders across the wider business
- Attention to detail, commitment to accuracy & adherence to deadlines
Commercial Business Partner in England employer: Newrest
Contact Detail:
Newrest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Business Partner in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their catering operations and financial strategies. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your negotiation skills! As a Commercial Business Partner, you'll need to communicate effectively with various stakeholders. Role-play scenarios with friends or mentors to build confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Commercial Business Partner in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Business Partner. Highlight your experience in finance and operations, and don’t forget to showcase any relevant achievements that demonstrate your analytical skills and leadership abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific experiences that align with our needs, like your expertise in vendor management or financial planning, and show us your passion for enhancing customer experiences.
Showcase Your Analytical Skills: Since this role requires strong analytical capabilities, make sure to include examples of how you've used data to drive decisions in past roles. Whether it’s cost modelling or performance analysis, we want to see how you’ve made an impact through your insights.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Newrest
✨Know Your Numbers
As a Commercial Business Partner, you'll need to demonstrate your financial acumen. Brush up on key financial metrics and be ready to discuss how you've used data to drive decisions in previous roles. Prepare examples of cost-saving initiatives or financial analyses you've conducted.
✨Showcase Your Strategic Thinking
This role requires a blend of operational excellence and strategic insight. Be prepared to discuss how you've developed and implemented catering strategies in the past. Think about specific challenges you've faced and how you overcame them while aligning with business goals.
✨Master the Art of Negotiation
Negotiation skills are crucial for this position. Come equipped with examples of successful contract negotiations you've led. Highlight your approach to vendor management and how you've achieved favourable outcomes while maintaining strong relationships.
✨Communicate Effectively
You'll need to bridge the gap between finance and operations, so practice articulating complex financial concepts in simple terms. Prepare to discuss how you've communicated insights to both financial and non-financial stakeholders, ensuring everyone is on the same page.