Support Officer/Projects Administrator in Newquay

Are you highly organised, detail-oriented, and passionate about supporting democratic processes? We are looking for a Support Officer/Projects Administrator to join our team and play a vital role in ensuring the smooth running of the Council!

About the Role

As a Support Officer/Projects Administrator, you will provide dedicated administrative and clerical support to the Council projects. You'll be responsible for preparing agendas, taking minutes, managing meeting logistics, and ensuring accurate documentation of Council decisions. This is a key role that supports transparency, governance and public engagement.

Key Responsibilities

• Committee and Governance Administration: Understanding of formal committee processes, including the preparation of agendas, report collation, minute taking and publication of decisions. Ability to follow statutory deadlines and procedural requirements. Strong knowledge of the Local Government Act 1972, Standing Orders, statutory notice periods and lawful meeting conduct.
• Organisation and Time Management: Exceptional organisational skills, with the ability to manage multiple priorities, respond to tight deadlines, and maintain accurate records across a range of committee and governance activities.
• Communication and Professionalism: Excellent written and verbal communication skills, able to draft professional reports, minutes and correspondence. Confident in communicating with Councillors, staff and external partners in a professional and impartial manner.
• Document Management: Skilled in formatting, proofreading, document retention and version control across a range of file types and platforms.
• Attention to Detail and Accuracy: Demonstrates a high level of accuracy in written work, records and date management, ensuring the integrity of Council documentation.
• IT and Digital Competence: Proficient in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint) and document management systems. Capable of producing well-formatted reports and using digital platforms for agenda management and meeting support.
• Interpersonal Skills and Teamwork: Demonstrates tact, diplomacy and discretion when handling confidential or sensitive information.
• Adaptability and Flexibility: Able to adapt to changing demands, including evening work to support Council meetings, and other Council events as required.

Qualifications & Experience

• Strong understanding of committee procedures and governance.
• Excellent written and verbal communication skills.
• Exceptional organisational skills and attention to detail.
• Proficiency in Microsoft Office and digital document management.
• GCSEs in English and Maths (grade C/4 or above).
• A Levels or an equivalent level 3 qualification.
• Willingness to work towards a CilCA qualification.
• Experience in a Town or Parish Council setting.
• ILM Level 3 or above.
• Full UK driving licence.

Benefits

• Cycle to Work and Tech schemes.
• 25 Days Annual Leave plus Public and Bank Holidays, rising to 28 Days after 5 years of service.
• Opportunities to make a positive impact in a thriving coastal community.
• Enrollment in the Nest Pension Scheme with enhancements.

The closing date for applications is Thursday 2nd April. Please note that depending on the number of applicants received, this role may close earlier than the deadline. We are committed to providing equal opportunities for all candidates. To ensure we can make any necessary adjustments for the recruitment process, please let us know if you require any specific support or adaptations due to a disability.